retail sales manager

Island Home Furniture; Campbell River; On-site; CAD 45,000 - 55,000; Full time

Job summary

Island Home Furniture in Campbell River is seeking a store supervisor to manage day-to-day operations on site.

The role involves leading staff, planning merchandising, budgeting, and customer service, while ensuring policies are followed and goals are met. The candidate will organize staff schedules, recruit as needed, and coordinate with suppliers to maintain stock and deliver an excellent shopping experience.

Qualifications

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.
• or equivalent experience
• Experience in retail supervision is a plus

Responsibilities

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Skills

Staff management

Merchandising planning

Budgeting

Customer service

Education

College certificate or diploma (1–2 years)

Equivalent experience

Job description

Overview

Languages

English

Education

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 3-4 people