Retail Sales Lead: Eyewear Experience

Warby Parker; Vancouver; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life and AD&D Insurance

Paid sick leave

Paid holidays

Vacation days

Retirement savings plan (401(k))

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program

Bereavement Support

Optical Education Reimbursement

Free eyewear

Job summary

Warby Parker is seeking a self-motivated Sales Supervisor to help craft amazing customer experiences across our retail locations. You will lead on the floor when a manager isn't present, share our story, and participate in process improvement and special projects.

The role rewards a track record in retail, strong interpersonal skills, a proactive mindset, and an entrepreneurial spirit. You will foster an inclusive, service-minded environment and help mentor teammates while delivering top-notch

Qualifications

• Retail experience in a customer-focused environment.
• At least 6+ months in a management position.
• Excellent interpersonal and communication skills.

Responsibilities

• Lead on the floor, front-of-house operations, and team huddles when a manager isn't present.
• Open and close the store.
• Communicate Warby Parker's values and brand philosophy to customers.
• Provide thoughtful, honest styling advice.
• Contribute to process ideation and improvement.
• Foster an inclusive, service-minded retail environment.

Skills

Retail experience

Management experience

Interpersonal skills

Communication skills

Entrepreneurial mindset

Job description

Warby Parker is seeking a self-motivated Sales Supervisor to help craft amazing customer experiences across our retail locations. You will lead on the floor when a manager isn't present, share our story, and participate in process improvement and special projects.

The role rewards a track record in retail, strong interpersonal skills, a proactive mindset, and an entrepreneurial spirit. You will foster an inclusive, service-minded environment and help mentor teammates while delivering top-notch