Sales Consultant

Autism Services; Canada; On-site; CAD 32,000 - 45,000; Full time

Job summary

Tunnel Vision Optical is seeking a confident, customer-focused retail professional who knows how to create a great shopping experience, build trust quickly, and help customers choose eyewear that fits their needs, style, and budget.

In this role you will greet customers, ask the right questions, recommend eyewear options, and guide purchases with warmth, product knowledge, and a consultative approach, while maintaining an organized, inviting store environment.

Qualifications

• High School Diploma or equivalent.
• Strong retail experience in a customer-facing sales or service role.
• Confidence using technology, point-of-sale systems, computers, and customer records.
• Previous optical, eyewear, fashion, jewelry, beauty, or specialty retail experience is strongly preferred.
• A natural ability to connect with customers, build trust, and provide thoughtful recommendations.
• A polished, dependable, team-oriented approach with pride in service quality and store presentation.

Responsibilities

• Deliver an outstanding retail experience by greeting customers warmly, asking the right questions, recommending eyewear options, and helping customers feel confident in their purchase decisions.
• Maintain a professional, organized, and inviting retail environment while supporting a team focused on repeat business, referrals, and long-term customer relationships.
• Use strong retail habits including active listening, product presentation, follow-up, attention to detail, and comfort working toward sales and service goals.

Skills

Customer service

Active listening

Sales orientation

Education

High School Diploma or equivalent

Tools

POS systems

CRM software

Job description

Position Summary

Tunnel Vision Optical is looking for a confident, customer-focused retail professional who knows how to create a great shopping experience, build trust quickly, and help customers choose products that fit their needs, style, and budget. In this role, you will use your retail sales experience to guide customers through eyewear selections with warmth, product knowledge, and a consultative approach.

About the Company

Tunnel Vision Optical is a customer-first optical retailer focused on delivering excellent eye care, thoughtful service, and a welcoming retail experience. We are looking for someone who takes pride in sales, service, presentation, and long-term customer relationships.

What you will do

• Deliver an outstanding retail experience by greeting customers warmly, asking the right questions, recommending eyewear options, and helping customers feel confident in their purchase decisions.
• Maintain a professional, organized, and inviting retail environment while supporting a team focused on repeat business, referrals, and long-term customer relationships.
• Use strong retail habits including active listening, product presentation, follow-up, attention to detail, and comfort working toward sales and service goals.

What we are looking for

• High School Diploma or equivalent
• Strong retail experience in a customer-facing sales or service role
• Confidence using technology, point-of-sale systems, computers, and customer records
• Previous optical, eyewear, fashion, jewelry, beauty, or specialty retail experience is strongly preferred
• A natural ability to connect with customers, build trust, and provide thoughtful recommendations
• A polished, dependable, team-oriented approach with pride in service quality and store presentation

Why this role stands out

This is a great opportunity for someone who enjoys retail but wants to work in a more personal, relationship-based environment where service, style, and customer care all matter.