Retail Sales Associates

lovisa; Winnipeg; On-site; CAD 21,000 - 30,000; Full time

Job summary

Lovisa is seeking a Sales Associate to join our Winnipeg retail team. You will provide exceptional customer service, help customers find products, and maintain the store’s visual standards. The role supports daily store operations and requires a friendly, energetic presence on the shop floor.

Ideal candidates bring high school completion, a passion for fashion, strong communication skills, and the ability to thrive in a fast-paced environment. Availability includes evenings and weekends.

Qualifications

• Requires a high school diploma or equivalent.
• Previous retail experience is preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Process transactions accurately using POS system.
• Maintain store appearance and organize merchandise.
• Complete daily stocking tasks and replenish inventory.
• Support Store Manager with daily operations and reports.
• Build product knowledge to communicate features and benefits.
• Drive sales through suggestive selling and customer connection.
• Represent the brand in-store and within the community.

Skills

Communication skills

Interpersonal skills

Retail experience

Flexibility & availability

Education

High School Diploma

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.