Retail Sales Associates

Aberdeen Mall; Kamloops; On-site; CAD 29,000 - 41,000; Full time

Job summary

Aberdeen Mall is seeking a energetic Sales Associate to join our retail team in Kamloops. You will provide exceptional customer service, process transactions, and maintain our visual merchandising standards.

Responsibilities include greeting customers, stocking, and supporting store operations while building product knowledge to drive sales. Flexible availability for evenings, weekends and holidays is required.

Qualifications

• High school diploma or equivalent.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Process transactions accurately using the POS system.
• Maintain store appearance and merchandising standards.
• Execute daily stocking tasks and organize stockroom.
• Support Store Manager with daily operations and reports.
• Build product knowledge to communicate features and benefits.
• Drive sales through suggestive selling and relationship-building.

Skills

Customer service

Communication

Teamwork

Retail passion

Education

High school diploma or equivalent

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.