Retail Sales Associates

Lovisa; Fredericton; On-site; CAD 28,000 - 38,000; Full time

Job summary

Lovisa in Fredericton, NB is seeking an energetic Sales Associate to deliver excellent customer service and support store operations. You will greet customers, offer personalized product recommendations, and process transactions with accuracy using our POS system.

Maintain visual merchandising and stockroom organization, while building product knowledge to communicate features and benefits. The role requires flexible availability, including evenings, weekends, and holidays, and a passion for

Qualifications

• Provide friendly customer service and understand customer needs.
• Communicate product benefits and features clearly to customers.
• Support store operations and maintain visual merchandising standards.
• Demonstrate flexibility for evenings, weekends, and holidays.
• Ability to stand long hours and lift up to 25 lbs.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Process transactions accurately using POS system.
• Maintain store appearance with cleaning and merchandising.
• Stocking tasks including receiving shipments and organizing stockroom.
• Support Store Manager with daily operations and reports.
• Build product knowledge to communicate features and benefits.
• Drive sales through suggestive selling and connections with customers.
• Represent brand values in-store and in the community.

Skills

Customer service

Communication

Sales

Teamwork

Visual merchandising

Education

High school diploma

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.