Retail Sales Associates

lovisa; Dartmouth; On-site; CAD 21,000 - 28,000; Full time

Job summary

Lovisa in Dartmouth (Nova Scotia) is seeking a friendly Sales Associate to join our retail team. You will deliver outstanding customer service, help customers find fashion items, and support store operations while upholding our visual merchandising standards.

The role requires good communication, a positive attitude, and flexibility to work evenings, weekends, and holidays. Previous retail experience is preferred, and a high school diploma is expected.

Qualifications

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

Responsibilities

• Greet customers, understand their needs, and provide personalized product recommendations
• Process transactions accurately using our POS system
• Maintain store appearance through regular cleaning and organization
• Execute daily stocking tasks: receive shipments, replenish inventory, and organize stockroom
• Support Store Manager with daily operations, reports, and projects
• Build product knowledge to communicate features and benefits to customers
• Drive sales through suggestive selling and genuine connections with customers
• Represent the Lovisa brand in-store and in the community

Skills

Customer service

Communication

Interpersonal skills

Sales mindset

Education

High school diploma

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.