Retail Team Lead / Area Supervisor

Brand Momentum; Barrie; On-site; CAD 28,000 - 36,000; Full time

Job summary

Brand Momentum is seeking an energetic Sales Associate to join its retail team in Barrie. You will greet customers, understand their needs, and make personalized product recommendations while processing transactions and maintaining the store appearance.

Join us to build product knowledge, drive sales with thoughtful, genuine customer connections, and embody the Brand Momentum ethos in-store and in the community.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills.
• Passion for retail and fashion.
• Ability to work in a fast-paced environment.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Greet customers, assess needs, and provide personalized product recommendations.
• Process transactions accurately using POS system.
• Maintain store appearance through cleaning, organizing, and stocking.
• Receive shipments and replenish inventory on the sales floor.
• Support Store Manager with daily operations, reports, and projects.
• Build product knowledge to communicate features and benefits.
• Drive sales through suggestive selling and customer connections.
• Represent the brand as an ambassador in-store and in the community.

Skills

Customer service

Communication

Interpersonal skills

Education

High school diploma

Tools

POS system

Job description

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.