Retail Sales Associate- New Sudbury Centre

Lovisa Holdings Limited; Greater Sudbury; On-site; CAD 2,066,000 - 2,617,000; Full time

Job summary

Lovisa Holdings Limited is seeking a energetic Sales Associate to join our retail team in Canada. You will deliver outstanding customer service, greet shoppers, and provide personalized product recommendations while supporting store operations and maintaining visual merchandising standards.

You will process transactions with our POS system, stock shelves, and help manage daily floor activities. Strong communication and a genuine passion for fashion are essential, with flexible availability

Qualifications

• High school diploma or equivalent.
• Previous retail experience preferred.
• Ability to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.
• Flexible availability including evenings, weekends, and holidays.
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store.
• Basic math skills and attention to detail.

Responsibilities

• Greet customers and provide personalized product recommendations.
• Process transactions using POS system.
• Maintain store appearance and organize merchandise.
• Stock daily tasks: receive shipments, replenish inventory, organize stockroom.
• Support Store Manager with daily operations and special projects.
• Build product knowledge to communicate features and benefits.
• Drive sales through suggestive selling and customer connections.
• Serve as a brand ambassador in-store and in the community.

Skills

Customer service

Communication

Interpersonal skills

Brand ambassador

Education

High school diploma

Tools

POS system

Job description

Position Summary:

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities:

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.