Retail Sales Associates

Lovisa Pty Ltd; Belleville; On-site; CAD 32,000 - 42,000; Full time

Job summary

Lovisa Pty Ltd in Belleville, Ontario seeks an energetic Sales Associate to deliver exceptional customer service, support store operations, and maintain visual merchandising standards. You will greet customers, recommend products, process transactions using POS, stock shelves, and assist the Store Manager with daily tasks.

Flexible evenings, weekends, and holidays are required. Prior retail experience is preferred; a high school diploma is required.

Qualifications

• Minimum high school diploma or equivalent.
• Prior retail experience preferred.
• Able to work in a fast-paced environment.
• Strong communication and interpersonal skills.
• Genuine passion for retail and fashion.
• Flexible availability including evenings, weekends and holidays.
• Able to stand for extended periods and lift up to 25 lbs.

Responsibilities

• Deliver outstanding customer service by greeting customers and offering personalized product recommendations.
• Process transactions accurately using the Point of Sale system.
• Maintain store appearance through cleaning, organizing and merchandising.
• Stock shelves and assist with receiving shipments and stockroom organization.
• Support Store Manager with daily operations, reports, and special projects.
• Develop product knowledge to communicate features and benefits clearly.
• Drive sales through suggestive selling and building customer connections.
• Represent the brand in-store and in the community.

Skills

Customer service

Communication

Interpersonal skills

Retail experience

Brand ambassador

Flexibility

POS system

Education

High school diploma or equivalent

Tools

POS system

Job description

Position Summary

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Position Summary

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Position Summary

We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and maintaining our high visual merchandising standards.

Key Responsibilities

• Deliver outstanding customer service by greeting customers, understanding their needs, and providing personalized product recommendations
• Process transactions accurately using our Point of Sale (POS) system
• Maintain store appearance through regular cleaning, organizing, and straightening of merchandise
• Execute daily stocking tasks, including receiving shipments, replenishing sales floor inventory, and organizing stockroom
• Support Store Manager with daily operations, reports, and special projects
• Build deep product knowledge to effectively communicate features and benefits to customers
• Drive sales through suggestive selling and creating genuine connections with customers
• Embody our brand values and serve as a brand ambassador both in-store and in the community

Requirements:

• High school diploma or equivalent
• Previous retail experience preferred
• Ability to work in a fast-paced environment
• Strong communication and interpersonal skills
• Genuine passion for retail and fashion
• Flexible availability including evenings, weekends, and holidays
• Physical ability to stand for extended periods, lift up to 25 lbs, and move throughout the store
• Basic math skills and attention to detail

We believe in supporting diverse cultures and harnessing the unique knowledge and experience of our team. We celebrate our global presence, by supporting our culturally diverse team around the world.