Part-Time Client Advisor

Dean Davidson

Toronto

On-site

CAD 27,552 - 34,440

Part time

14 days+

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Benefits offered by this job

Annual allowance for personal purchases

50% friends and family discount

Healthy snacks/drinks

Monthly social events

Job summary

A prominent jewelry design firm in Toronto seeks a Part-Time Retail Stylist to provide exceptional customer service and drive sales in a vibrant showroom. Candidates should have strong luxury sales and customer service experience, excellent communication skills, and a penchant for building lasting client relationships. This role offers a fun workspace, generous perks, and the chance to engage with a passionate community about jewelry. The position requires weekend availability and is on-site in a trendy neighborhood.

Qualifications

3+ years of luxury fashion sales experience preferred.
3+ years of customer service experience preferred.
Toronto-based with weekend availability.

Responsibilities

Engage customers through various communication channels.
Achieve personal sales by building client relationships.
Maintain product knowledge and merchandising standards.
Complete sales transactions efficiently at POS.
Assist with marketing activities and customer feedback.
Support community events and classes.

Skills

Strong sales and customer service experience

Experience with Shopify and POS systems

Excellent communication and interpersonal skills

Organized with attention to detail

Problem-solving skills

Ability to work in a fast-paced environment

Tools

Shopify

POS systems

Job description

Job Description - Retail Stylist (Part-time, On-site)

About Dean Davidson Design Inc.

Dean Davidson (DD) is a well‑known Canadian jewelry line with a studio based in downtown Toronto at 145 Berkeley St. Since launching in 2007, Davidson has become a celebrated designer and his creations have been featured in Vogue, Harper’s Bazaar and InStyle. Today, the collection can be found in over 250 select boutiques and department stores across the globe. Dean Davidson was nominated for Accessory Designer of the Year at the 2016 and 2017 Canadian Arts & Fashion Awards.

Job Summary

We are looking to add a Part‑Time Retail Stylist to the team who will display Dean Davidson’s exceptional sales and service standards across the organization at our Retail Showroom. If you love jewelry, have past luxury sales experience and can thrive in a fast‑paced growing environment, this may be the perfect opportunity for you! You will be the first point of contact and the voice of Dean Davidson when assisting our customers. This means a positive attitude and excellent verbal and written communication skills are a must. You will be a pivotal part of the customer experience and play a key role in the brand new in‑person shopping experience at Dean Davidson!

Responsibilities

Engage, communicate with and drive business through various channels: In Store, Email, Phone, Text Message, etc.
Achieve positive results in personal sales by focusing on relationship selling, building a client base and offering exceptional customer service.
Maintain an awareness of all product knowledge information, current promotions and marketing initiatives.
Ensures that the boutique is presentable and appealing from the shopper’s perspective by assisting in merchandising, display maintenance and showroom housekeeping
Manage ongoing customer relationships utilizing our CRM tools
Accurately and efficiently complete all sales transactions and maintain proper inventory and sales accountabilities at POS registers
Assist with identifying areas of process, policy and service improvement, identifying trends based on customer feedback to flag for the rest of the team.
Supporting Gems by You bracelet‑making classes, assisting with pop‑up activations in the city, and helping with sponsorship marketing activities

Qualifications

Strong sales and customer service experience within a retail environment (luxury fashion preferred).
Experience with Shopify, Shopify plus and/or other POS systems is an asset.
Ability to build and foster long‑lasting, productive client relationships and create a loyal customer following.
Excellent communication and interpersonal skills.
Passion for providing exceptional customer service and prioritizing customer needs.
Organized and have a meticulous attention to detail.
A problem solver that enjoys learning about every aspect of the business.
Enjoy working and thrive in a fast‑paced environment with flexibility and support for others.
Toronto‑based, weekend availability.

Employee Perks

Annual allowance for personal purchases and 50% friends and family discount.
A bright and comfortable workspace with healthy and delicious snacks/drinks.
Work‑life balance is important to us! We love getting together for monthly social events.

Location

We are located in Toronto’s trendy Corktown neighborhood with easy access by transit. This is a part time, permanent, on‑site position. Candidates must be eligible to work in Canada. We are an equal opportunity employer. Accommodations are available upon request.

Job Type

Part‑time

Shift