Retail Representative Float

Purolator; Calgary; On-site; Part time

Job summary

A leading company is seeking a Retail Representative Float in Calgary. This role involves providing excellent customer service, building relationships, and assisting with shipping technology. Ideal candidates will have customer service experience and strong communication skills.

Qualifications

• 3-12 months of customer service, retail, and POS system experience preferred.
• Ability to lift 70 lbs and stand for intervals.

Responsibilities

• Communicating positively with all partners both orally and in writing.
• Adhering to all corporate policies, safety standards, and attendance requirements.

Skills

Customer Service

Communication

Problem Solving

Job description

Retail Representative Float

Date: 14 May 2025

Location: Calgary, AB, CA, T2E 8Z9

• Primary location: Aero, Secondary locations: Northland, Brick, and South Depot
• Hours of work: 27.5 hours per week
• Wage: $25.59 per hour

Looking for an opportunity to learn and grow within Purolator? This is your opportunity to help us deliver on our customers’ promises.

Description

• Customer Service Orientation: Serving customers efficiently and courteously both on the phone and in person, upselling and cross-selling corporate products and services, handling complaints and inquiries, solving problems related to shipments and technology, and collaborating with various partners to ensure excellent customer service.
• Relationship Building: Developing positive relationships with internal teams, customers, and key contacts such as vendors and tenants.
• Technology Assistance: Helping customers with shipping details and account issues, and managing freight through loading, scanning, logging, and calling resolution.
• Communication: Maintaining clear and positive communication with all stakeholders.

Responsibilities

• Communicating positively with all partners both orally and in writing, listening to customers and key partners, and ensuring effective communication.
• Personal Responsibility and Accountability: Adhering to all corporate policies, safety standards, and attendance requirements, and embodying Purolator values.
• Representing Purolator professionally and performing other duties as assigned.
• Key Focus Areas: Customer service, problem-solving, relationship building, technology proficiency, personal accountability, and safety compliance.
• Qualifications: 3-12 months of customer service, retail, and POS system experience preferred; ability to lift 70 lbs and stand for intervals; excellent communication skills; team and independent work experience; familiarity with safety standards is a plus.

Additional Information

Education

Experience

Skills

Posting Details

Working Conditions: Retail and warehouse environments

Posting Number: 66901

Purolator is an equal opportunity employer committed to diversity and inclusion. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status, or other factors. Accommodations are available during the recruitment process. We value a safe, healthy workplace and hire for attitude, training for skills. Learn more at www.purolator.com.