Retail Operations Specialist

Sephora USA, Inc; Edmonton; On-site; CAD 23,000 - 28,000; Part time

Benefits offered by this job

Bonus opportunities

Learning and development initiatives

Job summary

Sephora Canada is seeking an Operations Consultant on a part-time basis at AB-Southgate (0534) in Edmonton. The role supports stockroom organization, merchandise updates, and customer service during store hours.

Responsibilities include cashier/MPOS training, stock receipt, inventory control, and maintaining Sephora merchandising concepts. Evening/weekend availability and a high school diploma are required.

Qualifications

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
• Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor (s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

Skills

Retail experience

Customer service

Multi-tasking

Communication skills

POS knowledge

Education

High School diploma

Job description

Sephora Canada is seeking an Operations Consultant on a part-time basis at AB-Southgate (0534) in Edmonton. The role supports stockroom organization, merchandise updates, and customer service during store hours.

Responsibilities include cashier/MPOS training, stock receipt, inventory control, and maintaining Sephora merchandising concepts. Evening/weekend availability and a high school diploma are required.