Retail Operations & Merchandising Specialist

LVMH Group; Vaughan; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development

Job summary

Sephora Canada Vaughan Mills is seeking a Store Operations Consultant to support the Operations Supervisor with stockroom organization and merchandising updates. You’ll deliver friendly client service, train cashiers on POS and MPOS, and help maintain a clean cashier zone while upholding Sephora’s merchandising concepts.

The role involves processing shipments, organizing stock, and assisting in inventory control. Flexible evenings, weekends and holiday availability are required.

Qualifications

• 1-2 years of retail/client service experience, preferably in stockroom.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while serving clients and the business needs.
• Strong time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional service to clients during store hours.
• Assist in training cashiers and consultants on POS and MPOS.
• Maintain cleanliness and organization in the cashier zone.
• Support SEPHORA merchandising concepts and loss prevention.
• Handle shipments, organize stockroom and process transfers/damages.
• Check in visual elements and report missing/damaged pieces to a supervisor.
• Ensure safety and tidiness standards are respected at all times.
• Communicate inventory concerns to supervisors and store managers.
• Ensure compliance with sampling policies and participate in inventory control.

Skills

Customer service

Retail

Stockroom

Multi-tasking

Time management

Communication

Education

High School diploma

Job description

Sephora Canada Vaughan Mills is seeking a Store Operations Consultant to support the Operations Supervisor with stockroom organization and merchandising updates. You’ll deliver friendly client service, train cashiers on POS and MPOS, and help maintain a clean cashier zone while upholding Sephora’s merchandising concepts.

The role involves processing shipments, organizing stock, and assisting in inventory control. Flexible evenings, weekends and holiday availability are required.