Retail Operations & Merchandising Coordinator

Sephora USA, Inc; Markham; On-site; CAD 26,000 - 31,000; Part time

Benefits offered by this job

Performance-based bonus

Benefits program

Learning and development opportunities

Job summary

Sephora Canada stores are seeking an Operations Consultant to work part-time in Markham, ensuring stockroom organization and up-to-date merchandise. You will partner with the Operations Supervisor to maintain store standards and support store processes.

The role requires 1-2 years in retail, strong computer and arithmetic skills, and flexible availability including evenings and weekends. Training other staff and handling shipments are part of the responsibilities.

Qualifications

• 1-2 years of retail/client service experience, preferably in a stockroom.
• Good computer, arithmetic and organizational skills.
• Ability to multi-task while serving clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients during store hours.
• Assist in training other cashiers and consultants on POS and MPOS.
• Assist in maintaining standards of cleanliness and organization within the cashier zone.
• Be aware of and assist in maintaining SEPHORA's merchandising concepts.
• Participate in programs to reduce shortage/loss.
• Perform shipment receipt and processing in a timely manner.
• Organize and maintain stockroom per company standards.
• Process transfers, damages and testers per company standards.
• Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
• Ensure safety and tidiness standards are respected and maintained at all times.
• Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
• Ensure compliance with sampling policies and procedures.
• Participate in inventory control.
• Designated consultants will be cross-trained in cashier functions.

Skills

Retail customer service

Multi-tasking

Communication skills

Time management

Training others

Education

High School diploma or equivalent

Tools

POS (Point-Of-Sale) system

MPOS

Job description

Sephora Canada stores are seeking an Operations Consultant to work part-time in Markham, ensuring stockroom organization and up-to-date merchandise. You will partner with the Operations Supervisor to maintain store standards and support store processes.

The role requires 1-2 years in retail, strong computer and arithmetic skills, and flexible availability including evenings and weekends. Training other staff and handling shipments are part of the responsibilities.