Retail Operations Lead: Inventory & Store Readiness

Victoria’s Secret & Co.; Vancouver; On-site; CAD 29,000 - 35,000; Full time

Job summary

Victoria’s Secret & Co in Vancouver seeks an Operations Supervisor to lead store readiness, shipment and replenishment, and inventory accuracy. You will report to the Store Manager and partner with leadership to drive high standards in customer experience and store operations.

The role emphasizes coaching of associates, maintaining safety and cleanliness, and ensuring policy execution in a fast-paced retail environment in Canada.

Qualifications

• Passion for Victoria’s Secret Brand and the ability to drive customer satisfaction and loyalty.
• Strong attention to detail and execution.
• Ability to work in a fast-paced environment.
• Ability to coach in real time.
• 1–2 years retail experience preferred.
• Ability to work nights, weekends, and a flexible schedule.
• Ability to lift and carry up to 40 pounds and stand for prolonged periods.
• Ability to use technology (headsets, mobile devices, computers).

Responsibilities

• Executes shipment, replenishment, and stock organization.
• Maintains back-of-house standards and inventory accuracy.
• Supports cleanliness, safety, and compliance.
• Identifies and escalates operational issues.
• Scope and level of responsibility may vary based on store size and business complexity.
• Leading and demonstrating company values.
• Executing the Head Coach through coaching, zoning, team selling, and personal selling.
• Coaching & development of associates and leaders.
• Executing Daily Work Force Management actions.

Skills

Brand passion

Attention to detail

Fast-paced environment

Coaching in real time

Flexible schedule

Job description

Victoria’s Secret & Co in Vancouver seeks an Operations Supervisor to lead store readiness, shipment and replenishment, and inventory accuracy. You will report to the Store Manager and partner with leadership to drive high standards in customer experience and store operations.

The role emphasizes coaching of associates, maintaining safety and cleanliness, and ensuring policy execution in a fast-paced retail environment in Canada.