Operations Supervisor-West Edmonton Mall

Victoria's Secret; Edmonton; Hybrid; CAD 45,000 - 60,000; Full time

Job summary

Victoria's Secret in Edmonton is seeking an Operations Supervisor to lead store operations, support shipment and replenishment, and ensure store readiness.

This role reports to the Store Manager or Assistant Store Manager and emphasizes values-based leadership, coaching of associates, and collaboration with cross-functional partners to maintain standards and compliance. The scope may vary with store size and business complexity, with opportunities to broaden responsibilities in larger locations.

Qualifications

• Leads and supports shipment, replenishment and inventory control
• Ensures back-of-house standards and inventory accuracy
• Supports cleanliness, safety and compliance
• Escalates operational issues when needed
• Scope may vary with store size and business complexity

Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Job description

Description

A Victoria’s Secret & Co Operations Supervisor is a values-based leader who supports operational execution and store readiness. This role reports to the Store Manager or Assistant Store Manager, as assigned.

Key Responsibilities

• Executes shipment, replenishment, and stock organization
• Maintains back-of-house standards and inventory accuracy
• Supports cleanliness, safety, and compliance
• Identifies and escalates operational issues
• Scope and level of responsibility may vary based on store size and business complexity. In some locations, this role may take on broader responsibility for leading the business

Store Leadership Expectations

• Leading and demonstrating company values
• Executing the role of the Head Coach through coaching, zoning, team selling, and personal selling
• Coaching & development of associates and leaders
• Executing Daily Work Force Management actions
• Maintaining visual merchandising standards
• Collaborating with cross-functional partners to ensure seamless execution
• Leading and modeling behaviors that link to leadership competencies
• Demonstrating and leading company policy and procedures
• Additional duties as assigned