Retail Customer Service & Merchandising Associate

Walmar; Markham; On-site; CAD 21,000 - 29,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to help customers, stock merchandise, and keep the sales floor organized in a fast-paced environment. You will greet customers, promote products, assist with purchases, and handle returns while following safety policies.

This role emphasizes teamwork, reliability, and a willingness to learn in a dynamic retail setting. Competitive hourly pay and opportunities for growth are available.

Qualifications

• Age – 16 or older

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required.

Skills

Customer service

Stocking merchandise

Merchandise processing

Teamwork

Safety awareness

Job description

Walmart Canada is seeking a Consumables Associate to help customers, stock merchandise, and keep the sales floor organized in a fast-paced environment. You will greet customers, promote products, assist with purchases, and handle returns while following safety policies.

This role emphasizes teamwork, reliability, and a willingness to learn in a dynamic retail setting. Competitive hourly pay and opportunities for growth are available.