Retail Consumables Associate — Customer Service Champion

Walmart Canada

Hamilton

On-site

CAD 20,000 - 29,000

Full time

4 days ago

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Job summary

Walmart Canada in Waterdown, Ontario is seeking a Consumables Associate to support a fast-paced retail environment and help customers with shopping needs. This role emphasizes friendly service, locating merchandise, and assisting with purchases to ensure a smooth shopping experience.

You will stock displays, maintain planograms, and work with the team to uphold safety and store standards while aiding in daily store operations.

Qualifications

Age – 16 or older

Responsibilities

Greets all customers in a polite and friendly manner.
Assists customers by promoting products/services, locating merchandise and making purchase decisions.
Resolves customer issues and refers concerns to management where appropriate.
Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
Refers appropriate service and transactional items to a Customer Service Manager as required.
Stocks merchandise/picks, Downstocks if applicable. Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.