Retail Consumables Associate — Customer Champion

Walmart Canada; Kelowna; On-site; CAD 25,000 - 33,000; Full time

Job summary

Walmart Canada is seeking a Consumables Associate to join the team at 1555 BANKS RD, KELOWNA, BC. You will be a customer service champion, helping shoppers, stocking merchandise, and keeping the sales floor organized and safe in a fast-paced environment.

This role supports a high-volume flow from backroom to salesfloor, promoting products and assisting shoppers with purchase decisions while upholding company policies.

Qualifications

• Age – 16 or older

Responsibilities

• Greet customers in a polite, friendly manner.
• Assist customers by locating merchandise and answering questions.
• Resolve customer issues and refer concerns to management when needed.
• Stock and rotate merchandise and maintain clean, safe displays.
• Process claims and returns and secure merchandise according to policy.
• Receive and stock merchandise using store equipment and complete required paperwork.
• Refer service items to a Customer Service Manager as appropriate.
• Set up modulars, price signs, and maintain shelf caps.

Skills

Customer service

Teamwork

Communication

Job description

Walmart Canada is seeking a Consumables Associate to join the team at 1555 BANKS RD, KELOWNA, BC. You will be a customer service champion, helping shoppers, stocking merchandise, and keeping the sales floor organized and safe in a fast-paced environment.

This role supports a high-volume flow from backroom to salesfloor, promoting products and assisting shoppers with purchase decisions while upholding company policies.