Retail Consumables Associate - Customer Service Champion

Walmart; Bedford; On-site; CAD 19,000 - 27,000; Full time

Job summary

Walmart Canada in Bedford, NS is seeking a Consumables Associate to support the fast-paced flow from backroom to salesfloor. You will greet customers, promote products and assist with purchases while helping maintain a safe, clean store environment.

You will stock merchandise, process inventory, and handle returns, working with a team to deliver friendly service and help customers find what they need.

Responsibilities

• Greets all customers in a polite and friendly manner.
• Assists customers by promoting products/services, locating merchandise and making purchase decisions.
• Resolves customer issues and refers concerns to management where appropriate.
• Maintains salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise.
• Ensures proper handling of claims and returns, secures merchandise, identifies high shrink items and maintains a safe work environment as per Company policies and procedures.
• Receives and stocks merchandise, utilizes equipment appropriately, administers required paperwork, logs and other documentation.
• Refers appropriate service and transactional items to a Customer Service Manager as required.
• Stocks merchandise/picks, Downstocks if applicable . Applies product protection when required. Sets and completes modulars, including flex modulars and sets new shelf caps.

Job description

Walmart Canada in Bedford, NS is seeking a Consumables Associate to support the fast-paced flow from backroom to salesfloor. You will greet customers, promote products and assist with purchases while helping maintain a safe, clean store environment.

You will stock merchandise, process inventory, and handle returns, working with a team to deliver friendly service and help customers find what they need.