Retail Account Manager

TP-Link Canada Inc.; Richmond Hill; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Quarterly bonus

Group insurance

Paid time off

Job summary

TP-Link Canada Inc. is seeking an Account Manager, Retail to drive growth with national retailers and e‑commerce partners across Canada. You will manage strategic relationships, execute sales plans, and expand TP-Link’s presence in Networking and Smart Home markets.

The role requires 3–7 years in account management or retail sales, deep knowledge of Canada’s retail landscape, and strong negotiation and analytical skills. Travel up to 20% is possible as needed.

Qualifications

• 3–7 years of experience in account management, Retail Sales, preferably within consumer electronics, technology, Networking, Smart Home or Security Cameras.
• Strong understanding of the Canadian retail and e‑commerce landscape, including national accounts, regional partners, and distributor‑led models.
• Experience managing big box retail accounts.

Responsibilities

• Own and grow assigned key customer accounts, driving revenue, profitability, and market share across TP-Link’s product portfolio.
• Develop and execute annual account plans, including sales targets, promotional calendars, product launches, and go‑to‑market strategies.
• Act as the primary point of contact for assigned accounts, building strong, long‑term relationships at multiple levels (buyers, category managers, marketing, operations).
• Drive sell‑in and sell‑through performance by analyzing sales data, forecasting demand, and recommending corrective actions to exceed targets.
• Collaborate with Marketing, Product, Supply Chain, and Finance teams to ensure product availability, in‑store and online execution, and brand presence.
• Lead negotiations with partners on pricing, promotions, assortment, merchandising, and marketing.
• Manage product launches, ensuring timely onboarding, training, merchandising, and promotional execution across all assigned accounts.
• Monitor market trends, competitive activity, and customer insights within Networking, Smart Home and Security Camera space, translating insights into actionable sales strategies.
• Track and report sales performance, forecasts, and KPIs, providing regular business reviews and data‑driven recommendations to internal stakeholders.

Skills

Retail sales experience

Account management

Negotiation

CRM proficiency

Data analysis

Tools

CRM systems

Excel

PowerPoint

Job description

We are hiring! About us https://www.tp-link.com/ca

Headquartered in the United States, TP-Link is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi‑Fi devices. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint.

Established over 15 years ago, TP-Link Canada Inc. operates as the Canadian subsidiary, embodying values of professionalism, innovation, excellence, and simplicity. At TP-Link Canada, we cultivate a dynamic and forward‑thinking work environment where every team member is valued, supported, and encouraged to thrive. Join us in driving the future of connectivity — we’re passionate about what we do!

We are looking for a high‑performing Account Manager, Retail to drive growth across key Canadian retail and e‑commerce partners. This role is responsible for managing strategic customer relationships, executing national sales plans, and maintain / expand TP-Link’s presence within Canada’s competitive Networking and Smart Home/Camera market. The successful candidate will work cross‑functionally to deliver strong sell‑in and sell‑through results, support new product launches, and ensure consistent brand execution across all channels. This is an exciting opportunity to make a measurable impact while representing an industry leader.

Thank you in advance for your interest in TP-Link. We look forward to reviewing your resume!

Type: Full-Time | Salary + Quarterly Bonus + Group Insurance Benefits + Paid Time Off

Requirements:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• 3–7 years of experience in account management, Retail Sales, preferably within consumer electronics, technology, Networking, Smart Home or Security Cameras.
• Strong understanding of the Canadian retail and e‑commerce landscape, including national accounts, regional partners, and distributor‑led models.
• Experience managing big box retail accounts.
• Proven track record of meeting or exceeding sales targets.
• Demonstrated ability to build and maintain senior‑level customer relationships and influence decision‑making across multiple stakeholders.
• Highly organized, and able to thrive in a fast‑paced, performance‑driven environment.
• Knowledge of consumer electronics seasonal sales cycles including Back-to-School, Black Friday, and Boxing Day.
• Experience developing and executing account plans, forecasts, and promotional strategies.
• Strong analytical skills with the ability to interpret sales data, POS trends, and market insights to drive business decisions.
• Skilled in negotiation, presentation, and communication, with the ability to clearly articulate value propositions.
• Comfortable working cross‑functionally with Marketing, Product, Supply Chain, and Finance teams.
• Self Motivated with Excellent verbal and written communication skills.
• Ability to communicate professionally with customers, partners, and internal stakeholders across Canada.
• Proficiency with CRM systems, Microsoft Office (Excel, PowerPoint), and sales reporting tools.
• Eligibility to work in Canada.

Additional Information

Travel Requirement: Up to 20% business travel (provincial/inter-provincial) may be required for major business events such as QBR meetings, tradeshows, partner meetings, and industry events.

Responsibilities:

• Own and grow assigned key customer accounts (e.g., retailers, e‑commerce partners), driving revenue, profitability, and market share across TP-Link’s product portfolio.
• Develop and execute annual account plans, including sales targets, promotional calendars, product launches, and go‑to‑market strategies.
• Act as the primary point of contact for assigned accounts, building strong, long‑term relationships at multiple levels (buyers, category managers, marketing, operations).
• Drive sell‑in and sell‑through performance by analyzing sales data, forecasting demand, and recommending corrective actions to exceed targets.
• Collaborate closely with Marketing, Product, Supply Chain, and Finance teams to ensure optimal product availability, strong in‑store and online execution, and compelling brand presence.
• Lead negotiations with partners on pricing, promotions, assortment, merchandising, and marketing.
• Manage product launches, ensuring timely onboarding, training, merchandising, and promotional execution across all assigned accounts.
• Monitor market trends, competitive activity, and customer insights within the Networking, Smart Home and Security Camera space, translating insights into actionable sales strategies.
• Track and report sales performance, forecasts, and KPIs, providing regular business reviews and data‑driven recommendations to internal stakeholders.
• Ensure adherence to TP-Link brand standards, contractual terms, across all customer touchpoints.
• Identify and pursue new business opportunities within existing accounts or adjacent channels to accelerate growth.
• Other duties as assigned.

In Accordance with the Accessibility for Ontarians with Disabilities Act (AODA), TP-Link Canada strives to ensure that all recruiting processes are non‑discriminatory. If you require accommodation, please advise HR in advance of attending the interview.

TP-Link Canada is not using artificial intelligence to screen, assess, and/or select applicants.

Only candidates selected for an interview will be contacted. All other applicants are thanked for their interest.

All personal data being collected will be treated in strict confidence and used for recruitment purposes only.