Restaurant Supervisor

Capilano Suspension Bridge Park - Capilano Group; North Vancouver; On-site; CAD 26,776 - 38,136; Full time

Benefits offered by this job

Complimentary beverages on shift

30% discount on merchandise

Free staff meal while on shift

Guest passes for friends & family

Staff Transit Subsidy

Employment & Family Assistance Program

Job summary

A seasonal tourist attraction in North Vancouver is seeking a Restaurant Supervisor to lead the Food & Beverage teams. You will ensure exceptional dining experiences at The Cliff House Restaurant. The ideal candidate has supervisory experience, is knowledgeable about food service, and can work in various weather conditions. This full-time role offers a competitive wage of $23.56 per hour and several employee perks, including discounts and a staff transit subsidy.

Qualifications

• 1 to 2 years of supervisory experience in a similar Food & Beverage venue.
• Must be of legal drinking age to supervise in licensed areas.
• Ability to work varied shifts including evenings and weekends.

Responsibilities

• Oversee day to day operations in the Food & Beverage departments.
• Ensure the best possible Food & Beverage experience for guests.
• Assist in evaluating and improving guest food & beverage experiences.

Skills

Supervisory experience

POS experience

Ability to handle stressful situations

Second language

Education

Food Safe Level II certification

Serving it Right certification

Job description

Overview

Work in a West Coast rainforest! Surround yourself with ancient trees, bridges, canyons, critters, and an incredible, fun loving team who work together to build an amazing and authentic experience for guests from around the world! At Capilano Suspension Bridge Park, we pride ourselves at delivering a truly unique guest experience unlike any other, inspired by our natural setting. We share our passion about history, the wonder of nature and yummy eats & treats with over 1,000,000 annual guests!

• Do you enjoy striking up conversations with guests while you work?
• Are you passionate about food and creating amazing dining experiences for guests?
• Do you enjoy inspiring and motivating a team?

Is this the experience you’re looking for? If so, read on to find out more about the role

We are searching for a RestaurantSupervisor who is passionate about cuisine and enthusiastic about a total guest experience. You have a broad understanding of the day to day supervision of the Food & Beverage departments within the Capilano Suspension Bridge Park, with a focus on our casual sit-down dining venue, The Cliff House Restaurant.

You help to ensure the best possible Food & Beverage experience for both Guests and Team Members at the park. In addition, you assist the Food & Beverage Manager in evaluating the value of the guest’s food & beverage experience and communicate any new ideas or concerns to assist in the development and implementation of Food & Beverage programs.

What You’ll Get

• Complimentary coffee, tea, hot chocolate and soda while on shift, when using your reusable cup
• 30% discount off regular-priced merchandise at The Trading Post Gift Store
• 30% discount at Stanley's Bar & Grill and Prospect Point Café
• Free staff meal while on shift
• 30% discount on food & beverage items in The Cliff House Restaurant, Loggers' Grill, Beary Waffles, and The Cabin (does not apply to alcohol)
• Guest passes for friends & family
• Staff Transit Subsidy (30% for part-time members, 50% for full-time members)
• Employment & Family Assistance Program, offering five free online counselling sessions per topic for our staff

Job Qualifications

• 1 to 2 years of supervisory experience in a similar Food & Beverage venue
• POS experience, knowledge of RTP system, an asset
• Food Safe Level II and Serving it Right certifications, an asset
• Must be of legal drinking age as supervising in licensed areas
• Can handle stressful situations and meet fluctuating and demanding needs
• Second Language is an asset

Considerations

The ideal candidate must be willing to work in a variety of weather conditions. Must be able to work a variety of shifts including evenings, weekends and holidays, to meet the needs of the business. While performing the duties of this position, Team Members are required to be on their feet for extended periods of time, occasionally required to lift and carry up to 20lbs, and occasionally may be required to lift & climb a step ladder or step stool.

The wage for this role is $23.56 per hour. This is a seasonal, full-time contract.