Restaurant Operations Manager

Tim Hortons Québec; Richmond Hill; On-site; CAD 23,000 - 29,000; Full time

Benefits offered by this job

Health care plan

Life insurance

Bonus

Job summary

Tim Hortons Québec is seeking a dedicated supervisor to oversee daily restaurant operations. You will supervise 11–15 staff, set shifts, balance cash, monitor revenues, and manage inventory while ensuring health and safety standards and delivering great customer service.

The position requires 1–2 years of experience, a secondary graduation certificate, and working English. It is a permanent, full-time role offering 40–44 hours per week, evening/day/weekend shifts, health benefits, life

Qualifications

• 1–2 years of experience in a supervisory/operational role.
• Work in a fast-paced environment and meet deadlines.
• Ability to manage staff schedules and balance cash.
• English is the working language for this role.
• Permanent employment.
• On-the-job training tailored to youth.
• 40–44 hours per week.
• Evening/Day/Weekend shifts.
• Health benefits and life insurance.
• Bonus eligibility.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Set staff work schedules.
• Balance cash and complete balance sheets, cash reports and related forms.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Staff supervision

Customer service

Attention to detail

Multitasking

Written communication

Organized

Education

Secondary graduation certificate

Job description

Tim Hortons Québec is seeking a dedicated supervisor to oversee daily restaurant operations. You will supervise 11–15 staff, set shifts, balance cash, monitor revenues, and manage inventory while ensuring health and safety standards and delivering great customer service.

The position requires 1–2 years of experience, a secondary graduation certificate, and working English. It is a permanent, full-time role offering 40–44 hours per week, evening/day/weekend shifts, health benefits, life