Restaurant Operations Manager – Profit & People

Tim Hortons Québec; Cambridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

Tim Hortons Québec is seeking an operations supervisor to manage daily restaurant activities, oversee staff, and ensure efficient service. You will analyze budgets, schedule shifts, recruit, train, and supervise a team while maintaining cash controls and health and safety standards.

The role requires a secondary school diploma and 7 months to <1 year of experience, with English language proficiency. Permanent, full-time hours total 30–35 per week in a fast-paced environment.

Qualifications

• Secondary school diploma required.
• 7 months to less than 1 year of experience, or equivalent experience.
• Permanent work term; English language.
• Hours: 30–35 per week.

Responsibilities

• Analyze budget to boost and maintain the restaurant's profits.
• Evaluate daily operations; monitor staff performance.
• Plan and organize daily operations; recruit staff; set staff work schedules.
• Supervise and train staff; balance cash and prepare cash reports.
• Conduct performance reviews; organize and maintain inventory.
• Ensure health and safety regulations are followed; address customer concerns.

Skills

Budgeting

Staff supervision

Recruitment

Scheduling

Customer service

Training

Cash handling

Operations management

Communication

Education

Secondary (high) school graduation certificate

Tools

MS Access

MS Office

MS Outlook

Electronic cash register

Job description

Tim Hortons Québec is seeking an operations supervisor to manage daily restaurant activities, oversee staff, and ensure efficient service. You will analyze budgets, schedule shifts, recruit, train, and supervise a team while maintaining cash controls and health and safety standards.

The role requires a secondary school diploma and 7 months to <1 year of experience, with English language proficiency. Permanent, full-time hours total 30–35 per week in a fast-paced environment.