Kitchen Operations Lead | Team Supervisor & Quality Control

Tim Hortons Québec; Balgonie; On-site; CAD 42,000 - 52,000; Full time

Job summary

Tim Hortons Québec is seeking a shift supervisor to oversee food preparation, staff training, and daily operations in a fast-paced setting. You will establish schedules, monitor quality, and address customer concerns while maintaining inventory and reporting on costs.

Ideal candidates have a high school diploma and 7 months to 1 year of experience, with willingness to relocate for this role. The position emphasizes teamwork, dependability, and initiative.

Qualifications

• Secondary (high) school graduation certificate is required.
• 7 months to less than 1 year of experience is typical for this role.

Responsibilities

• Establish methods to meet work schedules.
• Supervise and coordinate activities of staff who prepare and portion food.
• Train staff in job duties, sanitation and safety procedures.
• Estimate ingredients and supplies required for meal preparation.
• Ensure that food and service meet quality control standards.
• Prepare budget and cost estimates.
• Address customers' complaints or concerns.
• Maintain records of stock, repairs, sales and wastage.
• Prepare and submit reports.
• Supervise and check assembly of trays and delivery of food trolleys.
• Establish work schedules.

Skills

Flexibility

Team player

Initiative

Dependability

Education

Secondary (high) school graduation certificate

Job description

Tim Hortons Québec is seeking a shift supervisor to oversee food preparation, staff training, and daily operations in a fast-paced setting. You will establish schedules, monitor quality, and address customer concerns while maintaining inventory and reporting on costs.

Ideal candidates have a high school diploma and 7 months to 1 year of experience, with willingness to relocate for this role. The position emphasizes teamwork, dependability, and initiative.