Restaurant Operations Leader - Team & Service Excellence

Burger King; Smiths Falls; On-site; CAD 90,000 - 110,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Life insurance

Job summary

Burger King is seeking a capable Restaurant Manager to lead daily operations at various Ontario locations. The role focuses on implementing procedures, maintaining inventory, and delivering strong customer service in a fast-paced environment.

You will balance cash, supervise a team of 5–10, manage budgets up to $100,000, and drive health and safety compliance while supporting marketing initiatives and supplier negotiations.

Qualifications

• Secondary school graduation certificate required.
• 2–3 years of relevant experience.
• Experience with cash handling and POS systems.

Responsibilities

• Determine services to offer and implement procedures.
• Balance cash and prepare cash reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate supplier arrangements for food and supplies.
• Contribute to marketing plans and execution.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan and direct daily operations.

Skills

Excellent oral communication

Excellent written communication

Customer service

Team player

Organized

Dependability

Education

Secondary school diploma

Tools

Electronic cash register

MS Office

POS system

Job description

Burger King is seeking a capable Restaurant Manager to lead daily operations at various Ontario locations. The role focuses on implementing procedures, maintaining inventory, and delivering strong customer service in a fast-paced environment.

You will balance cash, supervise a team of 5–10, manage budgets up to $100,000, and drive health and safety compliance while supporting marketing initiatives and supplier negotiations.