Restaurant Manager

Seasons Retirement Communities; Vancouver; On-site; CAD 60,000 - 70,000; Full time

Job summary

Seasons Retirement Communities seeks a dedicated Restaurant Manager to enhance residents' dining experiences in Vancouver. The ideal candidate will oversee food service operations, ensuring quality and compliance while fostering a welcoming environment. Join a team committed to service excellence and resident satisfaction!

Qualifications

• Minimum 5 years serving experience in a fast-paced, high-quality establishment.
• Minimum 2 years supervisory experience required.
• Food Safe Certification is mandatory.

Responsibilities

• Oversee the entire Food & Beverage operation across various services.
• Maintain high standards of food service in all dining areas.
• Ensure compliance with health and safety regulations.

Skills

Customer Service

Attention to Detail

Team Management

Education

Relevant Degree or Diploma

Tools

Microsoft Suite

Job description

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Seasons Retirement Communities provided pay range

This range is provided by Seasons Retirement Communities. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$60,000.00 / yr - CA$70,000.00 / yr

FULL TIME SALARIED

Our Mission To You

As a certified Great Place to Work, Seasons believes that every single team member plays an important role in the overall happiness of our residents. We foster a culture of growth and support for our committed team members and offer opportunities for personal and professional development to advance a rewarding career in the seniors housing sector.

What We Look For

Seasons looks for individuals who are enthusiastic about making a positive difference in the life of another person. We hire individuals who are committed to building meaningful relationships and strive for service excellence so our residents can be proud to call Seasons their home. Keen attention to details, going the extra mile and putting a little “wow” into everything we do is the Seasons way!

We’re looking for a Restaurant Manager. This role responsible for overseeing the full scope of food and beverage operations, including managing the staff, ensuring exceptional service standards, maintaining cleanliness, planning special events, and controlling costs. This role plays a critical part in creating a welcoming, professional, and memorable dining experience that aligns with the community's mission of promoting resident health and well-being.

What You Will Do

• Oversee the entire Food & Beverage operation across the restaurant, bar, in-suites, and bistro, ensuring consistent service and quality.
• Ensure that food and beverage offerings align with the community's mission, promoting health, wellness, and a fulfilling dining experience for residents and guests.
• Establish and implement high standards of food service for all dining areas, ensuring a consistent and exceptional culinary experience.
• Regularly evaluate and adjust service protocols to maintain excellence and meet the evolving needs of residents and guests.
• Ensure cleanliness standards are maintained at or above expected levels across all service areas, including dining rooms, kitchen, bar, and any service stations.
• Conduct regular inspections to ensure that all areas are clean, organized, and compliant with health and safety regulations.
• Foster a professional, positive, and welcoming environment for both residents and staff, emphasizing exceptional customer service and hospitality.
• Set the tone for a warm and inviting dining experience, ensuring that all interactions with residents and guests reflect the community's values.
• Oversee and coordinate special events, themed dinners, and private functions, ensuring they are executed flawlessly and provide memorable dining experiences.
• Collaborate with other departments (e.g., the kitchen, marketing, and activities team) to plan and deliver events that align with residents' interests and needs.
• Supervise, train, and mentor the Front of House team, ensuring that all staff members meet performance expectations and service standards.
• Assist in staffing, scheduling, and managing labor costs to ensure smooth operations without compromising service quality.
• Provide ongoing coaching and development opportunities to staff to help them grow professionally and enhance their skills.
• Report directly to the Resident Service Manager and collaborate with them to align food and beverage offerings with the community’s mission and goals.
• Communicate regularly with management to discuss operational challenges, opportunities for improvement, and resident feedback.
• Ensure the efficient operation of the restaurant and other dining areas, optimizing workflows and maintaining cost control in areas like food and beverage ordering, inventory, and labor.
• Monitor food and beverage costs, waste, and inventory, ensuring cost-effective practices while maintaining high-quality standards.
• Collaborate with the Executive Chef, Head Chef, and other culinary staff to develop menus that meet resident preferences, dietary needs, and seasonal trends.
• Regularly evaluate and adjust the menu to keep offerings fresh and in line with resident feedback and culinary trends.
• Interact with residents and guests, ensuring they are satisfied with their dining experience and addressing any concerns or special requests promptly.
• Build strong relationships with residents, getting to know their preferences and ensuring they feel valued and well-cared for.
• Oversee compliance with all health department regulations and safety protocols, ensuring that food handling, storage, and kitchen operations meet or exceed local standards.
• Ensure all staff are trained on safety procedures and food handling practices to maintain a safe dining environment for everyone.
• Manage and oversee the Food & Beverage department operations 24 / 7, ensuring that staffing, food quality, and service standards are maintained at all times, including weekends, holidays, and after-hours.
• Address any issues or concerns that may arise during non-traditional hours.
• Ensure that all food and beverage services align with the community's broader mission of promoting healthy and fulfilling lifestyles for residents.
• Encourage residents to make healthy dining choices, offering nutritional guidance and maintaining awareness of any special dietary needs.

Qualifications Or Skills Required

• Covid-19 vaccination is mandatory
• Relevant Degree or Diploma is an asset
• Minimum 5-years serving experience in a fast-paced, high-quality establishment
• Minimum 2-years supervisory experience
• Experience in coordinating daily restaurant operations and creating plans to deliver superior food and beverage service while maximizing customer experience
• Working knowledge of the Microsoft Suite Products
• CPR and First Aid Certification
• Food Safe Certification
• Serving It Right Certification
• Valid local driver’s license

All applicants must be legally entitled to work in Canada. As a condition of employment, a Criminal Record Search which may include a vulnerable sector screen, will be required.

Seasons Retirement Communities (“Seasons”) is an equal opportunity employer and welcomes applications from all interested parties. In accordance with Season’s Accessibility Policy, a request for accommodation will be accepted as part of Season’s hiring process.

We thank all applicants for their interest. However only those selected for further consideration will be contacted.

Note during COVID-19 : At the outset of the COVID-19 situation in Canada, Seasons Retirement Communities implemented heightened precautionary protocols in all of our homes. We continue to follow the advice of provincial and federal governments, our sector regulators and local Public Health agencies. Job responsibilities are being reviewed and adjusted accordingly to ensure the well-being of the successful candidate.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Hospitals and Health Care

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