restaurant manager

Burger King®; Ottawa; On-site; CAD 48,000 - 74,000; Full time

Benefits offered by this job

Dental plan

Health care plan

Life insurance

Job summary

Burger King in Ottawa is seeking an on-site restaurant operations supervisor with 2–3 years of experience to manage daily activities, controls cash and inventories, and ensures excellent customer service. You will lead a small team and collaborate with suppliers and marketing initiatives to sustain high quality operations.

The role emphasizes compliance with health and safety regulations, staff supervision, and efficient daily management to meet tight deadlines in a fast-paced environment.

Qualifications

• Requires a secondary school diploma or equivalent.
• Typically 2–3 years of relevant work experience.
• On-site role with no remote option.
• Strong communication and customer service skills required.
• Ability to manage inventory, cash handling and reporting.

Responsibilities

• Determine services to offer and implement operating procedures.
• Balance cash and complete cash reports.
• Conduct performance reviews.
• Cost products and services.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with suppliers for food and other supplies.
• Support marketing plans and implementation.
• Address customer complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Skills

Customer service

Attention to detail

Team player

Organized

Reliability

Interpersonal skills

Flexibility

Efficient communication

Education

Secondary school diploma

Tools

Electronic cash register

MS Office

POS system

Job description

• Secondary (high) school graduation certificate

Overview

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Various locations

Budgetary responsibility

• 0 - $100,000

Responsibilities

Tasks

• Determine type of services to be offered and implement operational procedures
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Cost products and services
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Participate in marketing plans and implementation
• Address customers' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 5-10 people

Experience and specialization

Computer and technology knowledge

• Electronic cash register
• MS Office
• Point of sale system

Additional information

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Repetitive tasks
• Physically demanding
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Accurate
• Client focus
• Dependability
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Organized
• Reliability
• Team player

Benefits

Health benefits

• Dental plan
• Health care plan

Financial benefits

• Life insurance