restaurant manager

Tim Hortons; Mississauga; On-site; CAD 35,000 - 100,000; Full time

Job summary

Join a forward-thinking company that values teamwork and customer service. This role involves overseeing daily operations, managing inventory, and ensuring compliance with health and safety regulations. You'll lead a team in a fast-paced environment, balancing cash and addressing customer concerns. The ideal candidate will be reliable, organized, and capable of multitasking while maintaining a client-focused approach. With opportunities for mentorship and support for diverse groups, this position is perfect for those looking to grow in a welcoming workplace.

Qualifications

• 1-2 years of experience in a similar role is required.
• Must possess a secondary school graduation certificate.

Responsibilities

• Balance cash and complete reports, ensuring accuracy.
• Organize inventory and lead daily operations effectively.
• Address customer complaints and ensure safety regulations.

Skills

Client focus

Interpersonal skills

Organizational skills

Multitasking

Reliability

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

Minimum Requirements

• Secondary (high) school graduation certificate

Work Setting

• Urban area

Budgetary Responsibility

• 0 - $100,000

Tasks

• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Participate in marketing plans and implementation
• Lead/instruct individuals
• Address customers' complaints or concerns
• Plan, organize, direct, control and evaluate daily operations

Supervision

• 11-15 people

Security and Safety

• Bondable

Transportation/Travel Information

• Public transportation is available

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Physically demanding
• Combination of sitting, standing, walking

Personal Suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Flexibility
• Organized
• Reliability
• Team player
• Ability to multitask

Experience

• 1 year to less than 2 years

Support for Persons with Disabilities

• Offers mentorship, coaching and/or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for Newcomers and Refugees

• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
• Supports newcomers and/or refugees with foreign credential recognition
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for newcomers and/or refugees

Support for Youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and/or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Offers mentorship, coaching and/or networking opportunities for Indigenous workers
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for Mature Workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers mentorship, coaching and/or networking opportunities for mature workers

Supports for Visible Minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
• Offers mentorship programs that pair members of visible minorities with experienced employees
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities