Restaurant Manager

Gametime Eatery & Entertainment; Mississauga; On-site; CAD 60,000 - 75,000; Full time

Job summary

GameTime in Mississauga is seeking a Restaurant Manager to lead daily operations, ensuring top service standards and guest satisfaction. You will work with FOH/BOH teams to recruit, schedule, and review staff while upholding company policies and managing costs.

You will coordinate private dining events, resolve conflicts, monitor budgets, and foster a collaborative, energetic work environment that drives growth and a superior guest experience.

Qualifications

• Minimum 2 years progressive hospitality industry experience.
• Experience in a similar environment.
• Self-starter, flexible, and able to work independently.
• Ability to multi-task and adapt priorities in a fast-paced environment.
• Ability to conduct written and verbal performance reviews.
• Strong business acumen.
• Excellent verbal and written communication skills.
• Exceptional organizational skills.

Responsibilities

• Achieve the highest service standards and exceed guest expectations daily.
• In conjunction with FOH/BOH management, recruit, select, orient, assign schedules, and review staff.
• Effectively enforce company policies and procedures.
• Achieve operational objectives of all outlets by improving productivity, quality, and service standards.
• Collaborate with Events staff to ensure successful private dining events.
• Resolve associate and guest conflicts through service recovery and implement changes as needed.
• Estimate food and beverage consumption and place orders with suppliers.
• Maintain budget and employee records.
• Create an engaging and energetic environment where all associates work as a team.
• Generate growth and restaurant sales through marketing initiatives.

Skills

Hospitality experience

Multi-tasking

Communication skills

Independent worker

People management

Job description

GameTime is looking to hire a Restaurant Manager.

Responsibilities

• Achieving the highest service standards and exceeding high guest expectations daily.
• In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning schedules, and reviewing.
• Effectively enforce company policies and procedures.
• Achieve operational objectives of all outlets by implementing productivity, quality, and standards of service.
• Work closely with the Events staff to ensure successful day-to-day operations of private dining events.
• Resolve associate and guest conflict through service recovery and implement change when necessary.
• Estimate food and beverage consumption and place orders with suppliers.
• Maintain budget and employee records.
• Create an engaging and energetic environment where all associates work as a team.
• Generate growth and restaurant sales through marketing initiatives.

Qualifications

• A minimum of 2 years of progressive experience within the hospitality industry.
• Experience in a similar environment.
• Self-starter, flexible, and able to work independently.
• Ability to multi-task, and change priorities constantly as needed in a fast-paced environment.
• Ability to conduct written and verbal performance reviews.
• Strong business acumen.
• Must possess excellent verbal and written communication skills.
• Exceptional organizational skills.

Possess Five Values That Define Our People

• Hospitality - Enhancing the dignity, comfort, and well-being of Our People.
• Authenticity - Being forthright, truthful, and transparent with Our People.
• Quality - Working to continuously improve the experience of Our People.
• Fun - Bringing the spirit of laughter, celebration, sharing, and joy to Our People.
• Courage - Acting with conviction in the balanced interest of Our People.