Restaurant Manager

GameTime; Mississauga; On-site; CAD 54,000 - 72,000; Full time

Job summary

GameTime is seeking an experienced Restaurant Manager to lead service excellence in Mississauga, Canada. You will guide FOH/BOH teams, recruit staff, and ensure adherence to policies while driving productivity and guest satisfaction.

You will partner with Events staff to run private dining events, manage budgets, and foster an energetic, team-oriented atmosphere that supports growth and strong restaurant sales.

Qualifications

• Minimum 2 years of progressive experience in hospitality.
• Experience in a similar environment.
• Self-starter, flexible and able to work independently.
• Ability to multi-task in a fast-paced environment.
• Strong written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Achieve the highest service standards and exceed guest expectations daily.
• Recruit, select, orient, assign schedules, and review for FOH/BOH teams.
• Enforce company policies and procedures.
• Meet outlets operational objectives by improving productivity and service quality.
• Collaborate with Events staff to manage private dining events.
• Resolve conflicts through service recovery and implement changes as needed.
• Estimate food and beverage consumption and place orders with suppliers.
• Maintain budgets and employee records.
• Create an engaging, energetic environment where associates work as a team.
• Generate growth and restaurant sales through marketing initiatives.

Skills

Hospitality experience

People management

Communication skills

Multi-tasking

Performance reviews

Budgeting

Policy enforcement

Job description

GameTime is looking to hire a Restaurant Manager.

Responsibilities:

• Achieving the highest service standards and exceeding high guest expectations daily.
• In conjunction with the FOH/BOH management teams, accomplish human resources objectives by recruiting, selecting, orienting, assigning schedules, and reviewing.
• Effectively enforce company policies and procedures.
• Achieve operational objectives of all outlets by implementing productivity, quality, and standards of service.
• Work closely with the Events staff to ensure successful day-to-day operations of private dining events.
• Resolve associate and guest conflict through service recovery and implement change when necessary.
• Estimate food and beverage consumption and place orders with suppliers.
• Maintain budget and employee records.
• Create an engaging and energetic environment where all associates work as a team.
• Generate growth and restaurant sales through marketing initiatives.

Qualifications:

• A minimum of 2 years of progressive experience within the hospitality industry.
• Experience in a similar environment.
• Self-starter, flexible, and able to work independently.
• Ability to multi-task, and change priorities constantly as needed in a fast-paced environment.
• Ability to conduct written and verbal performance reviews.
• Strong business acumen.
• Must possess excellent verbal and written communication skills.
• Exceptional organizational skills.

Possess five values that define our people:

• Hospitality - Enhancing the dignity, comfort, and well-being of Our People.
• Authenticity - Being forthright, truthful, and transparent with Our People.
• Quality - Working to continuously improve the experience of Our People.
• Fun - Bringing the spirit of laughter, celebration, sharing, and joy to Our People.
• Courage - Acting with conviction in the balanced interest of Our People.