Restaurant Bartender

Canopy by Hilton Toronto Yorkville Hotel; Toronto; On-site; CAD 43,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Parking discount

Meal discounts

Room discounts

Hilton University

Tuition reimbursement

GoodLife discount

Employee events

Job summary

Canopy by Hilton Toronto Yorkville is seeking a Bartender/ Food and Drink Enthusiast to deliver prompt, courteous beverage and food service with high quality and consistency. You will promote house drinks, maintain stock, and ensure responsible service while coordinating with restaurant staff for seamless guest experiences.

Ideal candidates have knowledge of liquor brands, strong math and cash handling skills, and fluent English.

Qualifications

• Basic reading, writing, and math skills.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments.
• Formal bartending training is preferred.
• Must meet provincial legal age requirements.
• Must speak fluent English.

Responsibilities

• Greeting guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
• Prepare beverages requested by customers; adhere to pouring standards and recipes; coordinate food service with restaurant for bar/lounge guests.
• Monitor guest behaviour and alcohol service; notify management of incidents; check IDs when age is questionable.
• Set up bar with liquor, mixers, ice, garnishes, glassware and supplies; perform pre- and post-shift side-work.
• Inventory liquor and beverages; secure liquor before, during, and after shift.
• Accept payments, balance cash drawer at end of shift; count and secure bartender’s bank.
• Inspect bar area for cleanliness and equipment operation; maintain hygiene and safety.
• Promote teamwork and quality service with other departments.
• Follow Company and Brand Standards; perform other duties as assigned.

Skills

Liquor knowledge

Customer service

Cash handling

English fluency

Job description

Canopy by Hilton Toronto Yorkville, Toronto, ON, CA

Salary Range: $20.75 To $21.85 Annually

What an exciting time to weave a new fabric into the vibrant neighbourhood of downtown Toronto!

Say hello to Canopy by Hilton Toronto Yorkville! Canada’s first Canopy by Hilton.

Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighbourhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices.

Culture is key at Canopy, with team members known as “friendly enthusiasts” who engage guests, always going above and beyond to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest.

Attention to detail and an energetic environment ensure Canopy’s “Positively Yours”service culture is a kept Brand promise, delivering a consistent “Positive Stay,”where memories are made, and comfort is guaranteed.

Canopy by Hilton Toronto Yorkvilleis a184-room hotel with a restaurant, street-level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada.

Position Title: Bartender/ Food and Drink Enthusiast

Position Status: Currently Open Position

Reports To: Director, Food and Beverage/Lead Food and Drink Enthusiast

job overview

Prepare beverages and/or serve food for the customer promptly and courteously while maintaining a high level of quality and consistency.

Duties and Responsibilities

• Greeting guests pleasantly as they approach the bar; promote house drinks and utilize up-selling skills to maximize revenues.
• Prepare beverages requested by customers. Adhere to established pouring standards and drink recipes to provide a consistent product to the guests and to control costs. Coordinate food service with restaurant(s) for bar/lounge guests if applicable.
• Monitor guest behaviour and guest alcohol consumption to determine when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of customers; check identification whenever the age of a guest requesting an alcoholic beverage service is questionable.
• Alert Management of any service and/or safety issues.Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Set up bar including all liquor, mixers, ice, garnishes, glassware and supplies. Perform pre-and post-shift side-work (empty/fill ice bins, prepare garnishments, replenish/store snacks, etc.). Requisition of all necessary supplies.
• Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at the close of the shift.
• Obtain, count, and secure bartender’s bank; receive cash and credit payments from customers; give accurate change and balance cash drawer at end of shift.
• Inspect the bar daily for cleanliness and attractiveness and inspect all equipment and machinery for proper operation. Sweep and mop bar floor after shift. Wipe down counters, equipment, stools, chairs, tables, and other areas as required.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Perform other duties as assigned. In carrying out your duties you will follow all Company and Brand Standards

QUALIFICATIONS AND REQUIREMENTS

Basic reading, writing, and math skills. Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods, and garnishments. Formal bartending training is preferred. Must meet provincial legal age requirements. Must speak fluent English.

This job requires the ability to perform the following:

• Handling, carrying, or lifting items weighing up to 50 pounds (barware, carts, boxes, bottles, etc.)
• Remain stationary for extended periods
• Moving about the bar, lounge, and kitchen

Other:

• Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, describing cocktail items, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

WORK AREA:

Bar, lounge area, kitchen, and other hotel or F&B areas

Health and Safety

• Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
• Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labor.
• Report all injuries or illnesses to a supervisor or manager immediately.
• Participate in the Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee.

WHY JOIN US:

• Health, Dental, and Vision benefits.
• Discounted On-site Parking.
• Discounted and Complimentary employee meals.
• Discounted Hotel Rooms Nights (Hilton Worldwide).
• Hilton University access.
• Tuition Reimbursement.
• GoodLife – Discounted membership.
• Employee engagement and appreciation events.

ACCESSIBILITY & ACCOMMODATION:

Job Posting – Canopy by Hilton Toronto Yorkville Hotel is committed to an inclusive, accessible recruitment process. Accommodation is available upon request for all stages of the selection process.

Communication (i.e.) booking Interview –If you require any accommodations during the interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.

About Hilton:

One of the world’s largest, fastest-growing hospitality companies representing

18 Brands, 122 countries and territories and more than 6,800 properties worldwide…and counting!

Hilton’s vision is to fill the earth with the light and warmth of hospitality.

Recognized for a culture of belonging:

Ranked #1 on the 2021 DiversityInc’s Hall of Fame list of Top 50 Companies for Diversity

Fortune 2022 World's Most Admired Companies

Ranked #7 in Canada on Great Place to Work

2022 World’s Most Valuable Hotel Brand, Brand Finance Global 500

2022 Best Workplaces for Women

2019 Pinnacle Award, Company of the Year – Hilton Canada

Since being founded in 1919, Hilton has been a leader in the hospitality industry and remains a beacon of innovation, quality, and success. This continued leadership is the result of Team Members staying true to the brand’s Vision, Mission, and Values.

Specifically, we look for team members who demonstrate these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and our communities.

Teamwork- We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

Brighter Together. We are Hilton. We are Hospitality.

About Easton’s:

The Easton’s Group of Hotels has grown into a major force in the hospitality and service industry across Canada. Its flagship hotels include industry–renowned brands such as Marriott/Starwood, Hilton, and IHG. With a dynamic leadership team and an abiding passion for excellence, the company is aggressively expanding to new locations with diverse offerings for demanding business and leisure travelers.

In the highly competitive hotel industry, Easton’s Group’s core advantages are prime locations, premium quality, and superb service. Every Easton’s Group hotel is located to cater to the needs of its clientele while being on the cutting edge of offering the best advantages to its guests. Whether it’s the downtown Toronto hotels that are just steps from major offices, banks, subways, theatre, and cultural hotspots, or the Vaughan properties that are close to the area’s main tourist attractions like Canada’s Wonderland or Vaughan Mills Shopping Centre.