Pre-Opening Hotel Food and Beverage Supervisor

Hilton Garden Inn Vaughan Toronto; Vaughan; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Health, dental & vision care

Gym membership discounts

Home & auto insurance discounts

Educational reimbursement

Perkopolis discounts

Employee social events

Hotel discounts at Hilton properties

Job summary

Hilton Garden Inn Vaughan Toronto is seeking a Pre-Opening Hotel Food and Beverage Supervisor to help launch our new 272-room property in Vaughan, ON. You will assist in managing the food and beverage outlets, ensure quality service, and maximize profitability from day one.

Responsibilities include training staff, scheduling, guest recovery, ensuring presentation and cleanliness, and coordinating with other departments to deliver outstanding hospitality.

Qualifications

• High school diploma or equivalent and one year of food service experience in a full-service restaurant or similar setting.
• Some college or supervisory experience is preferred.

Responsibilities

• Train and schedule employees to ensure proper coverage and performance.
• Respond to guest requests and complaints and perform service recovery.
• Ensure buffet/kitchen presentation and high-quality food.
• Supervise restaurant, bar, and room service operations.
• Inspect restaurant daily for quality, presentation, and cleanliness.
• Conduct pre-shift meetings and review daily specials.
• Coordinate with other departments to promote teamwork and service.

Skills

Food service experience

Supervisory experience

Guest service

Education

High school diploma or equivalent

Some college or supervisory experience

Job description

Pre-Opening Hotel Food and Beverage Supervisor

SALARIED Hilton Garden Inn Vaughan Toronto, Vaughan, ON, CA

10 days ago Requisition ID: 4571

Salary Range: $48,000.00 To $55,000.00 Annually

Your Opportunity to Be Part of Something Remarkable

What if your next career opportunity wasn’t just another job - but a chance to help build something from the very beginning?

Welcome to the opening team at Hilton Garden Inn Vaughan Toronto.

As we prepare to open the doors to our brand-new 272-room hotel, we’re looking for passionate, motivated individuals who want to be part of creating something special. This is an opportunity to join a dynamic team from day one, help establish a strong culture of service and excellence, and play a meaningful role in shaping the guest experience from the very start.

At Hilton Garden Inn Vaughan Toronto, every Team Member will have the opportunity to make an impact, grow alongside a new property, and contribute to building a high-performing hospitality team in Vaughan.

Be there from the beginning. Help shape what comes next. Build your future with us.

JOB OVERVIEW:

Assists in the management of the food and beverage outlet to ensure that quality and service standards are met and maximize food and beverage profits.

DUTIES AND RESPONSIBILITES:

• Train and schedule employees to ensure proper coverage. Monitor performance and recommend corrective action. Alert management of potentially serious issues.
• Respond promptly and professionally to guest requests and complaints. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
• Ensures food on the buffet or the from the kitchen has a good presentation.
• Supervises activity in outlets including restaurant, bar, and room service to ensure smooth operation and guest satisfaction.
• Inspect the restaurant daily to ensure high-quality food and food presentation and cleanliness.
• Conduct pre-shift meetings to inform staff of daily events. Review daily specials.
• Ensure side work duties are complete and tables are set before, during and after operating hours.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• May routinely greet guests, serve food and beverage, take reservations, and maintain reservations book if applicable.
• Always provides a professional image through appearance and dress.
• Follows company policies and procedures.
• Assist the banquet department as needed.
• Perform other duties as assigned.

QUALIFICATIONS AND REQUIREMENTS:

Minimum: High school diploma or equivalent and one year of food service experience in a full-service restaurant or similar setting. Some college or supervisory experience is preferred.

This job requires ability to perform the following Physical Demands

• Carrying or lifting items weighing up to 50 pounds
• Remain stationary for extended periods
• Moving about the outlet(s)
• Handling food objects and products

Other:

• Communication skills are utilized a significant amount of time when interacting with employees.
• Reading and writing abilities are utilized often when compiling departmental paperwork.
• Basic math skills are used frequently.
• Problem-solving, reasoning, motivating, and training abilities are often used.
• May be required to work nights, weekends, and/or holidays.

HEALTH AND SAFETY:

Because safety is a management responsibility, department managers are held directly accountable for safe work practices and control of physical hazards in their areas.

DUTIES AND RESPONSIBILITIES:

• Detect and eliminate, or report for correction, all physical hazards, and unsafe conditions immediately by completing a safety work order. Perform random checks monthly and report deficiencies to the appropriate personnel.
• Re-instruct all regular employees who develop unsafe work practices as soon as possible after such practices are observed.
• Ensure that all employees use or wear any equipment, protective devices or clothing required under the Health & Safety Program.
• Investigate all employee accidents thoroughly and immediately. Get the facts from the injured worker and witnesses and fill out necessary accident report forms promptly and completely. These forms should then be submitted to Human Resources for processing. Follow the accident investigation procedures included in this manual.
• Insist on immediate first aid for all employee injuries where applicable. Maintain department first aid stations.
• Actively cooperate with the Health and Safety Committee. Ensure a competent and interested department representative is at all committee meetings.
• Insist on good housekeeping and enforce the “Clean as You Go” policy.
• Maintain active involvement in the accomplishment of the accident prevention and reduction objective assigned to the department. Take every precaution reasonable in the circumstances for the protection of employees.
• Review and be aware of all sections of the Health and Safety Manual.

BENEFITS:

• Comprehensive health, dental and vision care
• Corporate discounts on GYM Membership
• Discounts on Home and Auto Insurance
• Educational Reimbursement
• Perkopolis discount (Access to exclusive entertainment and lifestyle discounts)
• Employee Social Events
• Hotel Discounts at Hilton properties

Join one of Canada’s most successful and multicultural Hospitality companies, that strives to take your talent to the next level. With 19 hotels owned and managed by Easton’s Group of Hotels, and a further 6 in development, your passion, collaboration, and voice will be an excellent addition to our growing Organization. As a company, we strive to provide exceptional benefits, perks, and growth opportunities to all our employees. If you have a passion for exceptional service delivery, are results driven and appreciate the recognition, Easton’s is your career partner of choice.

At Easton’s Group of Hotels, we are committed to fostering an inclusive workplace where every individual feels valued, respected, and empowered to contribute. We believe that inclusion strengthens our teams, drives innovation, and enables us to achieve our vision while creating opportunities for everyone to thrive.

ACCESSIBILITY & ACCOMMODATION:

Hilton Garden Inn Vaughan/ Toronto Hotel is committed to an inclusive, accessible recruitment process. Accommodations are available upon request for all stages of the selection process.

Should you require any accommodations during an interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment process.