Restaurant assistant manager

Chicken Delight; Strathmore; On-site; CAD 52,000 - 70,000; Full time

Job summary

Chicken Delight is seeking a Permanent full-time Restaurant Manager in Strathmore, Alberta. The role focuses on planning daily operations, supervising staff, and delivering exceptional customer service in a busy catering/food service environment.

Requirements include a college/CEGEP diploma (3 months to <1 year) and 1–2 years of relevant experience. Candidates should be fluent in English and able to oversee health and safety protocols while managing inventory and events.

Qualifications

• Diploma or certificate in a college program of 3 months to less than 1 year.
• 1–2 years of experience required.

Responsibilities

• Evaluate daily operations and plan/organize daily activities.
• Monitor revenues and labour costs and supervise staff.
• Recruit, train, schedule, and conduct performance reviews.
• Organize inventory, ensure health and safety regulations are followed.
• Negotiate with clients for catering or facility use and manage events.
• Provide excellent customer service and address complaints.

Skills

Operations management

Staff supervision

Customer service

Event planning

Negotiation

Health & safety

Education

College/CEGEP diploma (3 months to <1 year)

Job description

• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Experience: 1 year to less than 2 years

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Manage events
• Work Term: Permanent
• Work Language: English
• Hours: 35 hours per week