Restaurant assistant manager

PIZZA HUTThis link will open in a new window; Medicine Hat; On-site; CAD 40,000 - 60,000; Full time

Job summary

Pizza Hut in Medicine Hat is seeking a hands-on Operations Manager to oversee daily restaurant activities on-site. You will coordinate staff, monitor performance, manage inventories, and ensure compliance with health and safety standards.

The role involves negotiating catering services and managing events as required. The ideal candidate has 1–2 years of experience, a college or CEGEP certificate, and strong customer service skills.

Qualifications

• 1–2 years experience in a similar role.
• Post-secondary certificate in hospitality or business is preferred.
• Strong customer service and communication skills.

Responsibilities

• Evaluate daily operations to ensure efficiency.
• Monitor revenues to determine labour cost.
• Monitor staff performance and provide feedback.
• Plan and organize daily operations and schedules.
• Recruit, train, and schedule staff.
• Conduct performance reviews and manage inventories.
• Ensure health and safety regulations are followed.
• Negotiate catering or facility use with clients.
• Address customers' complaints or concerns.
• Manage events and provide excellent customer service.

Skills

Staff management

Customer service

Operations

Education

College/CEGEP diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

EXPERIENCE

1 year to less than 2 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

TASKS

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Train staff
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Manage events