Restaurant assistant manager

Tim Hortons Québec; Amherst; On-site; CAD 32,000 - 42,000; Full time

Job summary

Tim Hortons Québec in a rural area is seeking a dedicated supervisor to oversee daily operations and ensure exceptional customer service. You will plan, organize, direct, and evaluate activities, balance cash, monitor revenues, and manage inventory while training and supervising staff.

The role requires 1–2 years of experience, a secondary school graduation certificate, and Safe Food Handling certification.

Qualifications

• Minimum 1 year to less than 2 years of experience.
• Secondary (high) school graduation certificate.
• Safe Food Handling certificate.

Responsibilities

• Evaluate daily operations.
• Monitor revenues to determine labour cost.
• Monitor staff performance.
• Plan and organize daily operations.
• Supervise staff.
• Train staff.
• Balance cash and complete balance sheets, cash reports and related forms.
• Conduct performance reviews.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Plan, organize, direct, control and evaluate daily operations.

Education

Secondary (high) school graduation certificate

Job description

Education and experience

• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work term and language

• Work Term: Permanent
• Work Language: English
• Hours: 42 to 48 hours per week
• Education: Secondary (high) school graduation certificate
• Experience: 1 year to less than 2 years

Work setting

• Rural area
• Willing to relocate

Tasks

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Supervise staff
• Train staff
• Balance cash and complete balance sheets, cash reports and related forms
• Conduct performance reviews
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Leading/instructing individuals
• Address customers\' complaints or concerns
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations

Certificates, licences, memberships, and courses

• Safe Food Handling certificate

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods

Screening questions

• Do you have experience working in this field?
• Do you have the required certifications listed in the job posting?

Employment terms options

• Early morning
• Evening

Employment terms options

• Morning
• Night
• Day
• Weekend

Health benefits

• Dental plan
• Health care plan
• Vision care benefits

Financial benefits

• Gratuities

Other Benefits

• Free parking available
• Learning/training paid by employer

Support for youths

• Participates in a government or community program or initiative that supports youth employment
• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and/or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth