Resources Clerk

Fonction publique de l'Ontario; Aylmer; On-site; CAD 37,000 - 45,000; Full time

Job summary

The Ontario Public Service is seeking an efficient office administration professional for the Ministry of Natural Resources, Regional Operations Division. You will provide front-line customer services, assist in district financial processes, HR tasks, and a broad range of administrative duties.

Strong organizational skills, the ability to manage multiple deadlines, and attention to detail are essential. Collaboration with teams and accuracy in filing and reporting will be expected daily.

Qualifications

• Front-line customer and client service experience.
• Ability to handle HR tasks like hiring documents and WEAR forms.
• Experience with meeting minutes, correspondence, and filing.

Responsibilities

• Provide front-line customer and client services to internal and external clients.
• Assist in district financial processes: receipts, deposits, data entry and records.
• Assist HR functions and maintain district finances and records.
• Provide admin support: meetings, mail, reports, licences, filing, and supplies.

Skills

Communication skills

Planning and organization

Judgment and analytical skills

Office administration experience

Computer skills

Tools

Word processing

Database

Spreadsheets

Revenue applications

Job description

$26.92 - $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Are you an efficient office administration professional with excellent organizational skills? Are you an excellent team player who is equally self-driven and comfortable working independently? If so, consider this position with the Ministry of Natural Resources, Regional Operations Division.

About the job

You will:

• provide front-line customer and client services to internal and external clients
• assist in the district financial process by receiving revenue, preparing receipts, making bank deposits, entering data, identifying and resolving errors, and maintaining district financial records
• assist in Human Resource functions such as completion of hiring documents, tracking and filing of WEAR forms, etc.
• provide a range of administrative services such as: arranging, participating and recording minutes of meetings, composing routine correspondence, receiving incoming and preparing outgoing mail, producing approvals/permits/licences, logistical support to district supervisors and teams organizing and maintaining district filing systems, maintaining office supplies and equipment, compiling data and drafting reports

What you bring to the team

Communication skills:

You can:

• convey information, respond to inquiries, resolve complaints and issues using tact and diplomacy with clients, the general public and staff
• create and/or proofread critical correspondence in relation to hiring, issue management, finances, etc.

Planning and organizational skills:

You can:

• effectively manage a demanding workload with multiple priorities
• use effective time management skills to ensure deadlines are met
• effectively plan, monitor and track multiple deadlines and processes (e.g. new staff requirements; critical deadlines; recurring meetings; licence renewals, etc.

Judgment and analytical skills:

You can:

• determine nature and urgency of matters, inquiries and processes and prioritize, action or refer accordingly
• interpret and apply relevant, policies, procedures, directives, guidelines, regulations and/or statutes
• identify and resolve discrepancies in reports and financial data
• maintain a high level of confidentiality

Office administration experience:

You have demonstrated experience with office administrative duties such as human resources, purchasing, revenue collection procedures, assets management, tracking correspondence/projects, arranging meetings/travel, maintaining supplies and office equipment

Computer skills:

You have demonstrated proficiency with computers and software programs such as word-processing, database, electronic mail, internet, spreadsheet and financial and revenue applications to format and prepare correspondence and reports, input and retrieve data and maintain computerized records

Don't meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Our hiring process is accessible, consistent with Ontario's Human Rights Code and the Accessibility for Ontarians with Disabilities Act, 2005. We are working to prevent and remove barriers in our hiring processes and can offer accommodation to address specific needs related to Code-protected grounds such as disability, family status and religion. For more information about accommodation during the hiring process please contact us.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• diversity, equity and inclusion initiatives
• accessibility
• Anti-Racism Policy

What we offer

The Ontario Public Service is one of Ontario's largest employers. Employees work for a wide range of ministries, with offices in more than 70 cities across the province. We offer:

• a career that can grow across ministries and job functions
• flexible learning and developmental opportunities, including education and mentorship programs
• many employee networks offering support for and education about underrepresented groups
• tailored work arrangements, including opportunities like flex hours, self-funded leave and more

Our comprehensive compensation and benefits package includes:

• a defined-benefit lifetime pension plan (guaranteed, ongoing inflation-protected income after retirement)
• group health, dental, life and disability benefits
• a range of vacation and leave options
• an Employee and Family Assistance Program, which provides confidential counseling services