Resource Management Coordinator - Staffing & Utilization for Client Engagements

MNP; Calgary; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Generous base pay

Vacation time

4 paid personal days

Group pension plan with 4% matching

Professional development assistance

MNP University

Dress For Your Day environment

Job summary

MNP is seeking a Coordinator, Resource Management in Calgary to ensure effective deployment of consulting staff across engagements. You will balance demand with capacity, align skills to project needs, and support utilization goals in collaboration with engagement managers and Human Capital.

The role requires 2-3 years of relevant experience, proficiency in Excel and project management tools, and strong communication and organizational skills. Travel flexibility is expected.

Qualifications

• Bachelor’s degree in business or related field preferred.
• 2-3 years of relevant work experience is an asset.
• Experience in a professional service, consulting, or project-based environment preferred.
• Strong proficiency in Excel and project management/reporting tools.
• Excellent communication and organizational skills with attention to detail.

Responsibilities

• Coordinate assignment of client service staff to client engagements based on availability, billable targets, skill sets, and project requirements.
• Maintain real-time visibility of staffing pipelines, engagement schedules, and future resource needs.
• Maintain accurate resource data in PSA or project management systems.
• Update and manage skills inventories, certification and practice-specific capability databases.
• Serve as a centralized point of contact for staffing requests from engagement managers and partners.
• Flag resource conflicts, overallocations, and underutilization, and recommend viable staffing solutions.
• Assist in forecasting demand and capacity across practices and service lines.
• Monitor and report on staff utilization, billability, and workload distribution to support staffing decisions and operational planning.
• Ensure teams accurately track time and align with firm standards for timekeeping and billing.
• Communicate changes in project timelines, staffing shifts, and employee availability.
• Collaborate with Human Capital and Talent teams on onboarding schedules, skill updates, and staffing readiness for new hires.
• Contribute to the development of standardized resource planning policies and best practices across the firm.
• Assist with compliance activities including audit preparation and quality checks on time-reporting.
• Maintain flexibility to travel, as necessary

Skills

Excel

Project management

Analytical skills

Communication

Organizational skills

Team collaboration

Problem solving

Attention to detail

Adaptability

Education

Bachelor’s degree in business or related field

Tools

Excel

Project management tools

Reporting tools

Job description

MNP is seeking a Coordinator, Resource Management in Calgary to ensure effective deployment of consulting staff across engagements. You will balance demand with capacity, align skills to project needs, and support utilization goals in collaboration with engagement managers and Human Capital.

The role requires 2-3 years of relevant experience, proficiency in Excel and project management tools, and strong communication and organizational skills. Travel flexibility is expected.