Resource Coordinator - Complex Special Needs

SCS; Ottawa; Hybride; CAD 55 000 - 65 000; Plein temps

Résumé du poste

SCS is seeking a Resource Coordinator for Complex Special Needs in Ottawa, ON. The role focuses on monitoring service provision for eligible children and coordinating evidence-based plans to meet individual needs.

Responsibilities include engaging with families, developing person-centered plans, and ensuring compliance with SIPDDA and CYFSA. A 3-year track record in developmental services and a social work credential are required; a valid driver’s license is essential.

Qualifications

• Minimum 3 years of experience in the developmental services sector.
• Bachelor's degree in social work, or a related diploma is required.
• Excellent interpersonal skills.
• Strong analytical, problem solving, critical thinking and facilitation skills.
• Knowledge of services for children and adults in developmental sector.
• Familiarity with SIPDDA regulation 299/10 and CYFSA is required.
• Excellent organizational and time management skills.
• Ability to manage multiple issues in a fast-paced environment.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Must have a valid driver's license and access to a vehicle.

Responsabilités

• Engage with individuals and families to assess options and set goals through the Plan of Care and SIPD.
• Develop a Person-Centered Plan with the family and support network.
• Review SCS and My Booklet with individuals and families yearly.
• Complete MCCSS updates and reviews by deadlines.
• Provide resource information to individuals and families.
• Maintain positive working relationships with stakeholders.
• Visit assigned individuals to monitor service provision.
• Document and respond to incidents as reported by OPR.
• Attend clinical consults, school meetings, and related meetings.
• Oversee financial forecasting and budget development.
• Report risks to Supervisor and SCS.
• Collaborate with clients and OPRs on problem-solving as needed.
• Facilitate financial discussions related to department policies and procedures.
• Maintain accuracy of client files and database.
• Attend regular supervision to review caseload.
• Comply with SCS policies and reveal awareness of the agency to groups.
• Support agency presentations to parents, schools, and other agencies.

Connaissances

Interpersonal skills

Analytical skills

Problem solving

Critical thinking

Facilitation

Organizational skills

Time management

Fast-paced work capability

Valid driver's license

Formation

Bachelor's degree in social work / Diploma in Social Work / Support Service Worker diploma

Outils

Word

Excel

PowerPoint

Outlook

Internet

Description du poste

Resource Coordinator - Complex Special Needs

Full Time - Permanent Ottawa, ON, CA

Salary Range: $55,250.00 To $65,000.00 Annually

Primary Focus

Reporting directly to the Supervisor of Complex Special Needs, the Resource Coordinator is responsible for monitoring the provision of services for eligible children. Through a person-centered approach, the Resource Coordinator overseesthe development and implementation of an evidence-based service plan to meetthe individual's needs and coordinates services on their behalf. The Resource Coordinator is also responsible for the reassessment and evaluation of current services and supports and future options.

Main Responsibilities

• Engages with the individual and their family, assesses current and future options, provides links to resources and participates in setting goals through the Plan of Care and Individual Support Plan.
• Develops a Person-Centered Plan with each child / family / support network to identify support needs.
• Review with assigned individuals and family the SCS and My Booklet yearly as per SIPDDA.
• Completes all MCCSS required updates and reviews by established deadlines
• Provides resource information to OPR/individual and or family
• Establishes and maintains a positive working relationship
• Visits their assigned individuals on both a scheduled or unscheduled basis to monitor the provision of service
• Verifies information follows-up and takes appropriate action on any incident or Serious Occurrence related to the individual's care as reported by the OPR.
• Attends clinical consults, school meetings and other relevant meetings as it relates to the provision of care of their assigned individuals.
• is accountable for financial forecasting and budget development
• Reports to the Supervisor any areas of risk to the individual and or SCS
• Works with clients and OPR's in problem solving issues where applicable or required.
• Facilitates financial discussion with OPR as it relates to the policies and procedures of the department
• Maintains the accuracy and integrity of information contained in client files and the agency's database in accordance with established standards;
• Attends regularly scheduled supervisions to review case load for support and receives direction as needed
• Complies with all the policy and procedures of SCS
• Promotes awareness of SCS by participating in agency presentations to parent groups, schools and other agencies, as requested.
• Performs other duties as assigned.

Knowledge and Skills

• A minimum of 3 years of work within the developmental services sector
• A bachelor's degree in social work, Diploma in Social Work or Support Service Worker diploma educational background is required
• Excellent interpersonal skills.
• Must have strong analytical, problem solving, critical thinking and facilitation skills.
• Knowledge of the services available for children and adults in the developmental sector
• Knowledge of the Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, 2008 (SIPDDA) regulation 299/10, and the Child, Youth and Family Services Act (CYFSA) is a requirement.
• Excellent organizational and time management skills to meet scheduled deadlines.
• Ability to work in a fast-paced environment and handle a number of issues simultaneously.
• Proficient in the use of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Internet.
• Must have a valid driver's license and access to own vehicle for business travel.

Working Conditions

Significant portion of the work is completed at the residences managed by the OPR's, individual family homes, and requires local travel. Work is generally scheduled and priorities established in advance.

Accommodations

Service Coordination for People with Developmental Disabilities (SCS) has an accommodation process in place and provides accommodations for candidates and employees with specific needs. If you require specific accommodations, please contact the Human Resources Advisor of SCS so that we can make arrangements to provide appropriate accommodations for you.

SCS embraces diversity and equal opportunity ina serious way. We are committed to building teams that represent the communities we serve. All employment decisions are based on qualifications, skills and business need.