Residential Services Supervisor - Housing & Health

Lookout Housing + Health Society; Surrey; On-site; CAD 49,000 - 52,000; Full time

Job summary

Lookout Housing and Health Society in Surrey, BC is seeking a Supervisor to oversee daily operations at the site residence. You will provide support, education and skill development for adults pursuing greater independence, ensuring program mandates, policies and procedures are followed.

The role requires respirator fit testing, COR certification compliance and coordination of tenant engagement, service plans, and crisis intervention.

Qualifications

• Post-secondary education equivalent to two years study plus two years of recent related experience or equivalent.
• Familiarity with community resources, particularly addiction, mental health, welfare and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Ability to work independently and in a supervisory role; good judgement, tact and discretion
• Strong ability to manage stress and organize high workload demands
• Excellent communication, writing and documentation and organizational skills
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two years sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – vulnerable sector

Responsibilities

• Supervise daily operations and adheres to society policies and procedures
• Ensure service engagement, case planning, management & discharge planning are consistent with mandate
• Perform tasks associated with engagement of tenants and service delivery
• Complete required records and maintain statistical data
• Participates in tenant intake, service support, assessment, service plans, crisis intervention and administers meds and finances
• Limited external work. Use of a vehicle may be useful at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Skills

Supervisory experience

Communication

Crisis Intervention

Documentation

Stress management

Independent work

Discretion

Education

Two years study + two years related experience

OFA 1 First Aid

Two years related experience

Crisis Intervention Skills Training (asset)

Job description

Lookout Housing and Health Society in Surrey, BC is seeking a Supervisor to oversee daily operations at the site residence. You will provide support, education and skill development for adults pursuing greater independence, ensuring program mandates, policies and procedures are followed.

The role requires respirator fit testing, COR certification compliance and coordination of tenant engagement, service plans, and crisis intervention.