Tenant Support Specialist: Help Residents Thrive

Lookout Housing and Health Society; North Vancouver; On-site; CAD 45,000 - 48,000; Part time

Job summary

Lookout Housing and Health Society is seeking a Tenant Support Worker in North Vancouver on a casual basis. The role involves assisting residents with intake, developing service plans, and coordinating support to promote independence.

A COR-certified environment requires respirator fit testing and strict adherence to health and safety standards. The position includes evening and overnight shifts, with a 7.5-hour workday and a competitive hourly wage per the collective agreement.

Qualifications

• Diploma in Community Social Service required.
• OFA 1 First Aid Certificate required.
• Food Safe Certificate required if applicable.
• Minimum two years sobriety if alcohol/drug issues.
• Criminal Record Clearance – Vulnerable Sector required.

Responsibilities

• Assist tenants with intake, support services, and assessments.
• Develop service plans, provide crisis intervention, and manage finances and medications.
• Help residents meet basic needs and promote long-term independence.
• Complete paperwork and maintain data for evaluations and statistics.
• Support volunteers and practicum students on site.
• Use of an automobile may be required occasionally.
• Adhere to health and safety policies and practices.

Skills

Communication skills

Interpersonal skills

Crisis intervention

Independence

Attention to detail

Education

Diploma in Community Social Service

OFA 1 First Aid Certificate

Food Safe Certificate

Tools

Class 5 BC Drivers’ License

Job description

Lookout Housing and Health Society is seeking a Tenant Support Worker in North Vancouver on a casual basis. The role involves assisting residents with intake, developing service plans, and coordinating support to promote independence.

A COR-certified environment requires respirator fit testing and strict adherence to health and safety standards. The position includes evening and overnight shifts, with a 7.5-hour workday and a competitive hourly wage per the collective agreement.