Job Title Supervisor

Lookout Housing + Health Society; Surrey; On-site; CAD 49,000 - 52,000; Full time

Job summary

Lookout Housing and Health Society in Surrey, BC is seeking a Supervisor to oversee daily operations at the site residence. You will provide support, education and skill development for adults pursuing greater independence, ensuring program mandates, policies and procedures are followed.

The role requires respirator fit testing, COR certification compliance and coordination of tenant engagement, service plans, and crisis intervention.

Qualifications

• Post-secondary education equivalent to two years study plus two years of recent related experience or equivalent.
• Familiarity with community resources, particularly addiction, mental health, welfare and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Ability to work independently and in a supervisory role; good judgement, tact and discretion
• Strong ability to manage stress and organize high workload demands
• Excellent communication, writing and documentation and organizational skills
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment
• A minimum of two years sobriety if you have had concerns related to alcohol and/or drug use
• Criminal Record Clearance – vulnerable sector

Responsibilities

• Supervise daily operations and adheres to society policies and procedures
• Ensure service engagement, case planning, management & discharge planning are consistent with mandate
• Perform tasks associated with engagement of tenants and service delivery
• Complete required records and maintain statistical data
• Participates in tenant intake, service support, assessment, service plans, crisis intervention and administers meds and finances
• Limited external work. Use of a vehicle may be useful at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Skills

Supervisory experience

Communication

Crisis Intervention

Documentation

Stress management

Independent work

Discretion

Education

Two years study + two years related experience

OFA 1 First Aid

Two years related experience

Crisis Intervention Skills Training (asset)

Job description

Supervisor

Date: Sep 23, 2026

Location: Surrey, BC, CA

Company: Lookout Housing and Health Society

Employment Status: Full Time - Temporary until incumbent return

Baird Blackstone Building

Days and Hours of work: Tuesday through Saturday

Shift times will be 1200 - 2000 Hours

Shifts are 7.5 hours in length

Days of rest shall be consecutive. Schedule may change with two weeks’ notice

Probationary/ qualifying period will be 488 hours with mid and end point reviews.

Salary: $35.76 - 37.75 depending upon applicants' length of seniority (as per the Collective Agreement)

Job Summary

The Supervisor reports to the Site Manager and works in accordance with the mission and philosophy of Lookout Housing and Health Society including following Lookout’s Code of Ethics. The Supervisor is responsible for the daily operations of the site residence. The Supervisor will provide support, assistance, education and skill development for adults living in residence and who may be working on greater independence and stability in their life. The Supervisor also ensuring that program mandate, policies and procedures are followed.

Respirator Fit Test Requirement

This position requires successful completion of respirator fit testing, as Lookout is COR (Certificate of Recognition) certified and must comply with WorkSafeBC health and safety requirements. To ensure a proper respirator seal during fit testing and use, employees are required to be clean-shaven where the respirator seals against the face.

Job Duties

• Supervise daily operations and adheres to society policies and procedures
• Ensure service engagement, case planning, management & discharge planning are consistent with mandate
• Perform tasks associated with engagement of tenants and service delivery
• Complete required records and maintain statistical data
• Participates in tenant intake, service support, assessment, service plans, crisis intervention and administers meds and finances
• Limited external work. Use of a vehicle may be useful at times
• Job duties are complex and may have a few disagreeable factors
• Employees are expected to remain alert and attentive during working hours. Sleeping during shifts is not permitted
• Responsible for complying with and contributing to all aspects of health and safety program

Qualifications & Competence

• Post-secondary education equivalent to two (2) years study plus two (2) years of recent related experience or equivalent combination of education, training and experience, including one (1) year supervisory experience
• Familiarity with community resources, particularly addiction, mental health, welfare and harm reduction.
• Must have current OFA 1 First Aid Certificate
• Crisis Intervention Skills Training an asset
• Ability to work independently and in a supervisory role; good judgement skills, tact and discretion
• Strong ability to manage stress and organize high workload demands
• Excellent communication, writing and documentation and organizational skills.
• Understands and maintain clientele/worker boundaries
• Ability to work with disadvantaged and challenging adults in a diverse environment
• Strong physical and mental ability to perform work tasks and operate job related equipment.
• A minimum of two (2) years sobriety if you have had concerns related to alcohol and/or drug use.
• Criminal Record Clearance – vulnerable sector

Closing Date

Applications will be accepted until: September 29, 2026 at 5:00 pm

All employees, including laid off and displaced employees, are entitled to apply on the vacancy and be considered pursuant to the provisions of Article 12.9. Internal applicants must apply through "Career Opportunities" on SAP. External applicants will be reviewed after Internal.

c. BCGEU, Shop Steward

Lookout Housing and Health Society is committed to empowering people from different races, gender, age, religion, identities and unique experiences. We welcome everyone from diverse backgrounds and encourage them to apply in order to foster an inclusive environment.