Residential Sales Assistant – Showhomes & Home Tours

Star Building Components; Edmonton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Sterling Homes is seeking a Sales Assistant to support the Edmonton showroom and surrounding communities. You will interact with customers, present home options, book appointments, and help guide buyers through the purchase and financing process.

You will maintain show homes and the sales centre, coordinate updates with the team, and handle administrative tasks to ensure smooth daily operations. A valid driver’s licence and basic IT skills are required.

Qualifications

• Minimum 6 months of experience in sales or sales-support related role.
• Valid driver’s licence and access to a reliable vehicle.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, SharePoint, Teams and PowerPoint), CRM and accounting software (HubSpot, NewStar or similar).
• Prior experience working in Residential Home Building is preferred.

Responsibilities

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
• Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring show homes and sales center are appealing and presentable.
• Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

Skills

Customer service

Sales support

Communication

Education

Diploma in Business

Tools

HubSpot

NewStar

Excel

PowerPoint

Outlook

SharePoint

Teams

Job description

Sterling Homes is seeking a Sales Assistant to support the Edmonton showroom and surrounding communities. You will interact with customers, present home options, book appointments, and help guide buyers through the purchase and financing process.

You will maintain show homes and the sales centre, coordinate updates with the team, and handle administrative tasks to ensure smooth daily operations. A valid driver’s licence and basic IT skills are required.