Sales Assistant (part time), Sterling Homes

Sterling Homes Edmonton; Edmonton; On-site; CAD 27,552 - 41,328; Part time

Benefits offered by this job

Competitive compensation

Employee home purchase program

Company matching RRSP/DPSP program

Job summary

A residential construction company in Edmonton is seeking a part-time Sales Assistant to enhance the home sales process. This role involves providing exceptional customer service, assisting customers with show home tours, and ensuring the sales center is presentable. Candidates should have at least 6 months of sales experience, a valid driver's license, and be proficient in Microsoft Office. The position offers opportunities for competitive compensation and an engaging work environment.

Qualifications

• Minimum 6 months of experience in sales or sales-support related role.
• Valid driver's licence and access to a reliable vehicle.
• Proficient in Microsoft Office programs.

Responsibilities

• Acting as the first point of contact for customers.
• Providing customers with show home tours and product information.
• Qualifying potential purchasers and converting them to buyers.
• Inspecting and ensuring show homes are appealing.
• Supporting customers during the home building process.

Skills

Customer service excellence

Proficient in Microsoft Office

Sales experience

Education

Enrollment or completion of a diploma/bachelor's program

Tools

CRM software (HubSpot, NewStar)

Job description

Title: Sales Assistant (part time, permanent)

Location: Showhomes and Sales Centres in Edmonton and surrounding communities.

At Sterling Homes our people make the difference. We offer an exciting place to build your career with competitive compensation and benefit packages, company matching RRSP/DPSP program and employee home purchase program.

Job Overview

Reporting to the Manager, Sales and Marketing, as the Sales Assistant in Edmonton, AB, you will support the new home sales process. You also assist in maintaining the assigned show homes and sales centre and provide customers with an exceptional customer experience throughout the home buying process.

Your Day-to-day Responsibilities Will Include

• Acting as the first point of contact for customers and ensuring excellent customer service is provided.
• Providing customers with show home tours, product information and purchase process. Answering incoming calls and emails, and booking appointments.
• Assisting in qualifying potential purchasers and converting them into qualified buyers. Tracking customer information, and assisting in obtaining financing.
• Continually inspecting and ensuring show homes and sales center are appealing and presentable.
• Supporting customers throughout the home building process and coordinating project changes. Providing updates on building progress and coordinating walkthroughs.
• Performing a variety of administrative tasks such as data entry, filing, calendar management, tracing customer deposits, and maintaining office supplies, sales brochures and signage.

Essential Requirements

• Minimum 6 months of experience in sales or sales-support related role.
• Valid driver's licence and access to a reliable vehicle.
• Satisfactory verification of criminal record check and driver's licence.
• Proficient in Microsoft Office programs (Outlook, Word, Excel, SharePoint, Teams and PowerPoint), CRM and accounting software (HubSpot, NewStar or similar).

Preferred Requirements

• Prior experience working in the Residential Home Building industry is preferred.
• Enrollment or completion of a diploma/bachelor's program, with a concentration in Business, International Business, Marketing/Sales preferred; equivalent combination of education and experience will be considered.

What We Value

• Creating trusting and successful working relationships.
• Setting clear, measurable and achievable goals.
• Cooperating with team members in an open, positive and respectful manner.
• Staying current with technical job skills.
• Consistently meeting customer expectation.
• Taking responsibility for the outcomes of decisions and actions.

Work Conditions

You primarily work in a show home or sales centre setting in Edmonton and surrounding areas. Hours are primarily regular business hours, with evenings and/or weekends as well as travel to off-site meetings or other show homes, occasionally required.

Equal Opportunity Employment

Qualico welcomes applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.