Resident Manager

Quest Properties; City of Moncton; Hybrid; CAD 40,000 - 60,000; Full time

Benefits offered by this job

Housing provided

Monthly compensation package

Growth opportunities

Hands-on operational experience

Job summary

Quest Properties is seeking a Resident Manager for their multi-site portfolio in the Greater Moncton Area, New Brunswick. The role involves day-to-day operations of residential properties, focusing on tenant experience, property upkeep, and leasing support. Preferred candidates should have experience in property management or customer service, strong communication skills, and be detail-oriented. Housing is provided as part of the compensation package along with opportunities for growth within the company.

Qualifications

• Previous experience in property management, customer service, or operations considered an asset.
• Strong communication and interpersonal skills.
• Reliable, self-motivated, and detail-oriented.

Responsibilities

• Ensure buildings and common areas remain clean and well-maintained.
• Respond promptly and professionally to tenant concerns.
• Conduct in-person unit viewings with prospective tenants.

Skills

Property management experience

Customer service

Communication skills

Detail-oriented

Self-motivated

Tools

Valid driver’s license

Job description

Quest Properties is a privately held company with a robust portfolio of multi‑residential real estate properties. Our vision is to develop world‑class properties and communities by delivering the highest quality service, products, insights, and financial expertise. Our top producing team manages 700 units, with over 250 units under construction and more than 3,000 units in the future development pipeline. We have an ambitious vision to grow our portfolio of apartment buildings to 5,000 units over the next 5 years.

Resident Manager – Multi‑Site Portfolio

Location: New Brunswick – Greater Moncton Area (On‑site)

We are currently hiring for two Resident Manager positions, covering the following sites:

• Resident Manager – Elsliger Street (townhouses & apartment buildings)
• Resident Manager – Origin Street (off Dieppe Blvd, apartment building)

Job Type: Full‑time or Part‑time (flexible depending on candidate)

Start Date: June 1, 2026, or slightly later if required

Compensation:

• Housing provided (1‑bedroom, 2‑bedroom, or townhouse depending on assignment and availability)
• Monthly compensation package (to be discussed and adjusted based on the number and scope of responsibilities assigned)

We strongly prefer a candidate who is willing to relocate directly to the site or already resides in close proximity.

Summary of the Role:

The Resident Manager will be responsible for the day‑to‑day operations of assigned residential properties, with a strong focus on tenant experience, property presentation, and operational upkeep. The role is highly hands‑on and requires someone reliable, proactive, and comfortable working on‑site within a residential community. This position places strong emphasis on in‑person leasing support through property showings and the professional presentation of available units, while ensuring buildings remain clean, safe, and well‑maintained at all times.

Responsibilities:

Property Upkeep & Operations

• Ensure all buildings, common areas, and outdoor spaces remain clean, safe, and well‑maintained
• Prepare vacant units to a high standard for leasing
• Replace light bulbs, report maintenance issues, and handle minor on‑site tasks when possible
• Maintain snow and ice removal, including salting of walkways as required

Tenant Relations

• Respond promptly and professionally to tenant concerns and requests
• Maintain positive, respectful relationships with all residents
• Conduct regular property inspections and report findings to management

Leasing & Tenant Engagement

• Conduct in‑person unit viewings with prospective tenants
• Professionally present and demonstrate available apartments and townhouses
• Provide a strong first impression of the property and support the leasing process through effective on‑site engagement

Communication & Reporting

• Manage phone and email communications through company‑provided channels
• Report emergencies or unusual incidents immediately, followed by written documentation
• Ensure all leasing‑related documentation is forwarded to the main office for review and approval
• Adhere strictly to company policies and procedures (no independent changes)

General Duties

• Support the overall operation of the property portfolio as required
• Perform additional duties as assigned to ensure smooth day‑to‑day operations

Qualifications:

• Previous experience in property management, customer service, or operations considered an asset
• Strong communication and interpersonal skills
• Reliable, self‑motivated, and detail‑oriented
• Ability to work independently and manage multiple responsibilities
• Comfortable working in a residential, on‑site environment
• Valid driver’s license considered an asset

Benefits:

• Housing provided
• Monthly compensation package
• Opportunity to grow within a rapidly expanding real estate portfolio
• Hands‑on operational experience in property management