Administrative Assistant

Quest Properties; City of Moncton; Hybrid; CAD 45,000 - 50,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Retirement savings plan with company match

Professional development opportunities

Friendly and collaborative work environment

Job summary

A real estate management company in Canada seeks an Administrative Assistant to support leasing activities and client relations. The role requires strong communication skills in both English and French, along with proficiency in Microsoft Office and Yardi software. Responsibilities include managing tenant communications, preparing lease documents, and coordinating property showings. Candidates should have at least 3 years of experience in an administrative role, preferably in a related field. The position offers competitive salary and benefits including health and retirement plans.

Qualifications

• Minimum of 3 years in administrative support, ideally in sales or customer service.
• Proficiency in English and French is a must.
• Exceptional organizational skills and attention to detail.

Responsibilities

• Serve as main point of contact for tenants and prospective clients.
• Build and maintain strong client relationships through proactive follow-ups.
• Oversee online leasing requests and schedule property showings.

Skills

Communication in English and French

Organizational skills

Proficiency in Microsoft Office Suite

Customer service focus

Time management

Proficient with Google Workspace

Education

3+ years of experience in administrative role

Tools

Yardi

Google Workspace

Job description

Quest Properties is a privately held company with a robust portfolio of multi-residential real estate properties. Our vision is to develop world‑class properties and communities by delivering the highest quality, service products, insights and financial expertise.

Our top producing team has 700 units under management, over 250 units under construction and over 3,000 units in the future development pipeline with an ambitious vision to grow our portfolio of apartment buildings to 5,000 units over the next 5 years.

Administrative Assistant - Reporting to the Leasing and Marketing Lead

Location:

• New Brunswick – Greater Moncton Area

Job Type:

• Full-time
• Monday to Friday
• 8:00 am – 5:00 pm (Flexibility to work additional hours)

Salary:

$45,000 – $50,000 annually + bonus structure

Benefits:

• Dental Care
• Extended Health Care
• Vision Care
• On-site Gym
• On-site Parking
• RRSP Match
• Disability insurance
• Employee & Family Assistance Program

Summary of the Role:

The ideal candidate will be highly proficient with technology and skilled in data entry and document management. Responsibilities include answering phone calls, preparing and uploading lease agreements using Google Drive, Microsoft Office, Yardi, and DocuSign, booking appointments, coordinating pre‑leasing property set‑up, managing tenant databases, and ensuring all necessary documents are collected and completed accurately. Additionally, they will organize meetings, handle general office duties, and maintain digital filing systems.

Responsibilities:

• Serve as the main point of contact for tenants and prospective clients, managing communications with a professional and personal touch.
• Build and maintain strong client relationships through proactive follow‑ups and clear, timely email correspondence.
• Oversee online leasing requests from multiple platforms, reviewing and approving qualified prospects.
• Schedule and coordinate property showings, optimizing calendars across multiple buildings for efficiency.
• Prepare, organize, and upload leasing documents into Yardi, Google Drive, and DocuSign (or equivalent), ensuring accuracy and accessibility.
• Lead the onboarding process for new tenants and coordinate smooth property openings.
• Ensure all client documentation is complete, accurate, and compliance‑ready.
• Update listings, launch digital ads, and craft compelling property descriptions to attract and convert tenants.
• Conduct research, pull data, and manage spreadsheet/database entries to support decision‑making.
• Community Engagement: Send updates, survey, newsletters, and community announcements.
• Handle day‑to‑day administrative tasks such as scanning, photocopying, and e‑faxing, while supporting team projects and initiatives.

Qualifications:

• Previous experience in real estate, sales, or marketing is preferred but not required.
• Preferably, candidates have a minimum of 3 years of experience in an administrative role, ideally supporting sales or customer service.
• Must be proficient in both English and French, with excellent verbal and written communication skills.
• Exceptional organizational and administrative skills, with a keen attention to detail.
• Courteous, positive, and service‑oriented with a strong focus on client satisfaction.
• Experience with Yardi software is an asset.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Proficient in Google Workspace (Drive, Gmail, Docs, Sheets).
• Comfortable learning and adapting to new computer systems and technologies.
• Self‑motivated with a proactive approach to tasks and responsibilities.
• Thrives under pressure, maintaining composure and productivity in fast‑paced environments.
• Works effectively both independently and as part of a team.
• Capable of managing multiple tasks and priorities simultaneously with excellent time management.
• Must have a valid driver’s license and access to a reliable vehicle.

Benefits:

• Competitive salary and performance‑based bonuses.
• Health, dental, and vision insurance.
• Retirement savings plan with company match.
• Professional development opportunities (Paid education).
• Friendly and collaborative work environment (Brand new head office).

Work remotely:

• No

We thank you in advance for your interest in this position. Please submit a resume and detailed cover letter outlining how you meet the requirements of the above job posting to France Bourque, [e-mail].