Regional Manager

Gestion Zagora; City of Moncton; On-site; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Professional development

Collaborative environment

Direct collaboration with senior mgmt

Job summary

Gestion Zagora, a growing property management company in Moncton, NB, is seeking a Regional Manager to lead operations across our residential portfolio. You will supervise property managers and on-site teams, ensure financial performance, drive tenant satisfaction, and collaborate with leasing, maintenance, and accounting teams.

The role requires 5+ years in property management, strong leadership and budgeting skills, and the ability to travel between properties.

Qualifications

• College or university degree in Property Management, Business Administration, Management, or a related field.
• 5+ years of experience in property management, ideally within a multi-property residential portfolio.
• Experience supervising teams and managing a real estate portfolio.
• Strong knowledge of property operations and residential property management in New Brunswick.
• Experience with budgeting and financial performance analysis.
• Excellent leadership, communication, and problem-solving skills.
• Strong decision-making abilities and the ability to handle complex situations.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong customer service orientation and ability to manage tenant-related situations.
• Proficiency in Microsoft Office and property management software.
• Self-motivated, professional, proactive, and accountable.
• Excellent English proficiency; French is an asset.
• Valid driver's license and availability to travel regularly between properties.

Responsibilities

• Oversee the day-to-day operations of a portfolio of residential properties in the Moncton area.
• Ensure the operational and financial performance of assigned properties.
• Supervise, coach, and support Property Managers and on-site teams.
• Establish operational objectives and monitor key performance indicators.
• Conduct regular property visits to assess building condition, performance, and operational standards.
• EnsureGestion Zagora's standards for service, maintenance, and property management are consistently maintained.
• Oversee tenant relationships and intervene in complex or escalated situations.
• Collaborate with the Leasing team to optimize occupancy rates and lease renewals.
• Oversee maintenance activities, repairs, and property improvement projects.
• Manage relationships with vendors, contractors, and external partners.
• Participate in the preparation and monitoring of property budgets.
• Analyze revenue, expenses, accounts receivable, and other financial performance indicators.
• Identify opportunities for operational improvements, cost reductions, and value creation.
• Oversee renovation and major maintenance projects.
• Ensure compliance with applicable New Brunswick laws and property management regulations.
• Identify operational challenges and implement corrective action plans.
• Participate in the recruitment, onboarding, and development of property management team members.
• Promote a culture of collaboration, accountability, and operational excellence.
• Perform other related duties as required by management.

Skills

Property management

Team leadership

Budgeting

Financial analysis

Leadership

Communication

Problem solving

Organization

Customer service

Microsoft Office

Property management software

Willingness to travel

Education

Property management degree

Tools

Microsoft Office

Property management software

Job description

Position Summary

Gestion Zagora is a young and dynamic company specializing in property management. For over five years, the company has owned and managed a diverse portfolio of residential properties across multiple Canadian markets.

As part of our continued growth, we are seeking a Regional Manager to oversee the operations and performance of our property portfolio in the Moncton area.

The Regional Manager will play a key role in supervising teams, optimizing operations, ensuring tenant satisfaction, and driving the financial performance of the assigned properties. This position will work closely with senior management and the Property Management, Leasing, Maintenance, and Accounting teams.

Key Responsibilities

• Oversee the day-to-day operations of a portfolio of residential properties in the Moncton area.
• Ensure the operational and financial performance of assigned properties.
• Supervise, coach, and support Property Managers and on-site teams.
• Establish operational objectives and monitor key performance indicators.
• Conduct regular property visits to assess building condition, performance, and operational standards.
• Ensure Gestion Zagora's standards for service, maintenance, and property management are consistently maintained.
• Oversee tenant relationships and intervene in complex or escalated situations.
• Collaborate with the Leasing team to optimize occupancy rates and lease renewals.
• Oversee maintenance activities, repairs, and property improvement projects.
• Manage relationships with vendors, contractors, and external partners.
• Participate in the preparation and monitoring of property budgets.
• Analyze revenue, expenses, accounts receivable, and other financial performance indicators.
• Identify opportunities for operational improvements, cost reductions, and value creation.
• Oversee renovation and major maintenance projects.
• Ensure compliance with applicable New Brunswick laws and property management regulations.
• Identify operational challenges and implement corrective action plans.
• Participate in the recruitment, onboarding, and development of property management team members.
• Promote a culture of collaboration, accountability, and operational excellence.
• Perform other related duties as required by management.

Qualifications & Skills

• College or university degree in Property Management, Business Administration, Management, or a related field.
• 5+ years of experience in property management, ideally within a multi-property residential portfolio.
• Experience supervising teams and managing a real estate portfolio.
• Strong knowledge of property operations and residential property management in New Brunswick.
• Experience with budgeting and financial performance analysis.
• Excellent leadership, communication, and problem-solving skills.
• Strong decision-making abilities and the ability to handle complex situations.
• Excellent organizational skills and ability to manage multiple priorities.
• Strong customer service orientation and ability to manage tenant-related situations.
• Proficiency in Microsoft Office and property management software.
• Self-motivated, professional, proactive, and accountable.
• Excellent English proficiency; French is an asset.
• Valid driver's license and availability to travel regularly between properties.

What We Offer

• An opportunity to play a strategic role within a growing real estate company.
• Responsibility for a diverse residential property portfolio in the Moncton area.
• A dynamic, entrepreneurial, and collaborative work environment.
• Direct collaboration with senior management.
• Opportunities for professional development and career advancement.
• Competitive compensation based on experience.