Resident Experience Concierge - Senior Living

Sienna Senior Living; Bolton; On-site; CAD 25,000 - 29,000; Full time

Job summary

Aspira Bolton Mills Retirement in Bolton, Ontario is seeking a Concierge who will build rapport with residents, families and visitors, providing personalized assistance and ensuring everyone feels valued. You will handle welcoming tours, document interactions, and support the retirement team in delivering warm, high-quality service in a fast-paced setting.

Candidates should be eligible to work in Canada, pass background checks, and embrace a compassionate approach to helping seniors live

Qualifications

• Legally eligible to work in Canada or have a valid work permit.
• Must successfully pass Vulnerable Sector Check.
• Must pass Criminal Records Check (BC applicants).

Responsibilities

• Build rapport with residents, families and visitors and provide personalized assistance.
• Support the retirement team and maintain accurate records, handling clerical tasks.

Skills

Customer service

Communication

Problem solving

Documentation

Diplomacy

Problem solving

Cash handling

Clerical support

Tools

Microsoft Excel

Microsoft Word

Microsoft PowerPoint

Job description

Aspira Bolton Mills Retirement in Bolton, Ontario is seeking a Concierge who will build rapport with residents, families and visitors, providing personalized assistance and ensuring everyone feels valued. You will handle welcoming tours, document interactions, and support the retirement team in delivering warm, high-quality service in a fast-paced setting.

Candidates should be eligible to work in Canada, pass background checks, and embrace a compassionate approach to helping seniors live