Resident Experience Concierge

BGO; Mississauga; On-site; CAD 52,000 - 54,000; Full time

Job summary

BGO in Mississauga, ON is seeking a Concierge to provide premier resident and visitor services onsite. You will respond to inquiries, coordinate services, and help maintain a high-quality lobby experience while supporting community initiatives.

The role emphasizes hospitality, strong communication, and coordination with local providers to exceed resident expectations. Competitive base pay and benefits accompany the opportunity.

Qualifications

• 1–2 years of concierge or hospitality customer service experience.
• Postsecondary education in hospitality is preferred.
• Advanced Excel, Word and Outlook; familiarity with Yardi is a plus.

Responsibilities

• Deliver prompt, courteous service to residents, visitors, suppliers, and prospective residents.
• Handle calls, questions, concerns, maintenance requests, lockouts, and other resident needs.
• Arrange transportation, reservations, dry cleaning, floral orders, and other amenities.

Skills

Customer service

Hospitality experience

Communication

Microsoft Office

Yardi

Education

Postsecondary education in hospitality

Tools

Yardi

Job description

BGO in Mississauga, ON is seeking a Concierge to provide premier resident and visitor services onsite. You will respond to inquiries, coordinate services, and help maintain a high-quality lobby experience while supporting community initiatives.

The role emphasizes hospitality, strong communication, and coordination with local providers to exceed resident expectations. Competitive base pay and benefits accompany the opportunity.